HubSpot CRM Administrator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee and manage the HubSpot CRM environment

• Analyze and enhance CRM processes, workflows, and configurations

• Develop and tailor HubSpot functionalities according to business needs

• Execute requests, features, and enhancements to processes

• Resolve CRM-related issues and propose effective solutions

• Assist in the configuration of workflows and automation

• Generate and uphold reports and dashboards

• Ensure the CRM data is clean, accurate, and reliable

• Detect data hygiene problems and aid in ongoing data maintenance

• Evaluate the current HubSpot architecture prior to major modifications

• Analyze how new configurations impact existing workflows and processes

• Document processes and CRM configurations as necessary

• Collaborate with stakeholders to grasp requirements and convert them into HubSpot solutions

• Spot opportunities to enhance the CRM's efficiency, scalability, and user-friendliness

⛳️ Requirements

• Practical experience in administering HubSpot CRM

• Strong knowledge of HubSpot's CRM features, workflows, properties, reporting, and configuration

• Experience in customizing HubSpot to meet business and operational needs

• Proficient in troubleshooting CRM and workflow challenges

• Solid understanding of data hygiene and CRM data management

• Ability to comprehend how various components of a CRM environment interact

• Keen attention to detail, especially when modifying an established CRM

• Strong analytical and problem-solving capabilities

• Ability to grasp underlying business needs and identify optimal implementations

• Comfortable working independently while managing multiple requests or priorities

• Excellent written and verbal communication skills in English

• Willingness to work during US business hours

• Windows 11 PC; Mac systems are not supported

• Minimum 16 GB RAM

• Dual monitor setup

• Webcam and headset required

• i5 processor or superior

• High-speed fibre internet with a wired Ethernet connection

• Backup power solution

• Familiarity with Microsoft Teams / Office 365

🏝️ Benefits

• Fully remote position

• Flexibility to work during US business hours

• Consideration for full-time or part-time roles based on business needs and candidate availability