HubSpot CRM Administrator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee and sustain the HubSpot CRM environment.

• Evaluate and enhance current CRM processes, workflows, and configurations.

• Develop and customize HubSpot functionalities according to business needs.

• Execute new requests, features, and improvements to processes.

• Diagnose CRM issues and propose effective solutions.

• Assist in configuring workflows and automations.

• Generate and manage reports and dashboards.

• Ensure the maintenance of clean, accurate, and reliable CRM data.

• Identify data hygiene challenges and facilitate ongoing data cleanup efforts.

• Review the current HubSpot architecture prior to implementing major changes.

• Evaluate how new configurations or requests could impact existing workflows and processes.

• Assist in documenting processes and CRM configurations as necessary.

• Collaborate with stakeholders to gather requirements and convert them into effective HubSpot solutions.

• Continuously seek opportunities to enhance the CRM's efficiency, scalability, and user experience.

⛳️ Requirements

• Practical experience in administering HubSpot CRM.

• Comprehensive understanding of HubSpot's CRM features, workflows, properties, reporting, and configurations.

• Experience in tailoring HubSpot to meet business and operational needs.

• Background in troubleshooting CRM and workflow-related issues.

• Strong grasp of data hygiene and CRM data management practices.

• Ability to comprehend how various components of a CRM environment interact.

• Keen attention to detail, especially when modifying an established CRM.

• Proficient analytical and problem-solving skills.

• Capability to interpret requests, understand the underlying business requirements, and determine the optimal implementation method.

• Comfortable working autonomously while managing multiple requests or priorities.

• Excellent written and verbal communication skills in English.

• Willingness and ability to work during US business hours.

• Must have a Windows 11 PC (Mac is not supported).

• Requires 16 GB RAM.

• Dual monitors are necessary.

• A webcam and headset are required.

• An i5 processor or higher is needed.

• Fibre internet with a wired connection (Ethernet cable) is essential.

• A backup power solution is required.

• Familiarity with Microsoft Teams / Office 365 is necessary.

🏝️ Benefits

• Fully remote work arrangement.

• Consideration for full-time or part-time opportunities based on business needs and candidate availability.