HubSpot CRM Administrator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Administer and oversee the HubSpot CRM environment

• Evaluate and enhance existing CRM processes, workflows, and configurations

• Develop and tailor HubSpot features in alignment with business needs

• Execute new requests, features, and enhancements to processes

• Address CRM issues and propose effective solutions

• Assist in configuring workflows and automation

• Generate and manage reports and dashboards

• Aid in maintaining clean, accurate, and reliable CRM data

• Identify data hygiene challenges and support ongoing data cleanup initiatives

• Review the current HubSpot architecture prior to implementing major changes

• Evaluate how new configurations or requests might impact existing workflows and processes

• Assist in documenting processes and CRM configurations as necessary

• Collaborate with stakeholders to gather requirements and translate them into effective HubSpot solutions

• Continuously seek opportunities to enhance the CRM's efficiency, scalability, and user experience

⛳️ Requirements

• Practical experience in administering HubSpot CRM

• Strong knowledge of HubSpot's CRM features, workflows, properties, reporting, and configuration

• Experience in customizing HubSpot to meet business and operational demands

• Background in troubleshooting CRM and workflow challenges

• Solid understanding of data hygiene and CRM data management

• Ability to comprehend how various components of a CRM environment interact

• Keen attention to detail, especially when modifying an established CRM

• Good analytical and problem-solving capabilities

• Capacity to interpret requests, understand the underlying business needs, and identify the best implementation approach

• Comfort in working independently while managing multiple requests or priorities

• Strong proficiency in written and verbal English communication

• Willingness to work during US business hours

• Windows 11 PC (Mac not supported)

• 16 GB RAM

• Dual monitors

• Webcam and headset

• i5 processor or higher

• Fibre internet with a wired connection (Ethernet cable)

• Backup power solution

• Microsoft Teams / Office 365

🏝️ Benefits

• Fully remote position

• Opportunities for full-time or part-time work may be considered based on business requirements and candidate availability