HubSpot CRM Administrator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Manage and uphold the HubSpot CRM environment

• Evaluate and enhance current CRM processes, workflows, and configurations

• Develop and tailor HubSpot features according to business needs

• Execute new requests, features, and process enhancements

• Diagnose CRM issues and propose effective solutions

• Assist in configuring workflows and automation

• Generate and maintain reports and dashboards

• Ensure the CRM data is clean, accurate, and reliable

• Identify data quality issues and contribute to ongoing data cleanup efforts

• Review the current HubSpot architecture prior to implementing major changes

• Analyze how new configurations or requests may impact existing workflows and processes

• Aid in documenting processes and CRM configurations as needed

• Work collaboratively with stakeholders to grasp requirements and translate them into effective HubSpot solutions

• Continuously seek opportunities to enhance the CRM's efficiency, scalability, and user-friendliness

⛳️ Requirements

• Practical experience in administering HubSpot CRM

• Profound understanding of HubSpot's CRM features, workflows, properties, reporting, and configuration

• Experience in customizing HubSpot according to business and operational needs

• Background in troubleshooting CRM and workflow challenges

• Strong knowledge of data hygiene and CRM data management

• Ability to comprehend how various components of a CRM environment interact

• Keen attention to detail, especially when altering an established CRM

• Good analytical and problem-solving capabilities

• Proficiency in understanding a request, identifying the underlying business need, and determining the optimal implementation method

• Comfortable working autonomously and handling multiple requests or priorities

• Excellent written and verbal communication skills in English

• Willingness and ability to work during US business hours

• Windows 11 PC (Mac is not supported)

• 16 GB RAM

• Dual monitors

• Webcam and headset

• i5 processor or higher

• Fiber internet with a wired connection (Ethernet cable)

• Backup power solution

• Microsoft Teams / Office 365

• Applications must fulfill the minimum technical specifications to proceed in the process

🏝️ Benefits

• Fully remote work arrangement

• Full-time or part-time opportunities may be considered based on business needs and candidate availability