HubSpot CRM Administrator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Manage and uphold the HubSpot CRM environment.

• Analyze and enhance current CRM processes, workflows, and configurations.

• Develop and tailor HubSpot features according to business needs.

• Execute new requests, features, and process enhancements.

• Diagnose CRM problems and propose effective solutions.

• Assist in configuring workflows and automation.

• Generate and sustain reports and dashboards.

• Ensure the accuracy, cleanliness, and reliability of CRM data.

• Identify data quality issues and support ongoing data maintenance.

• Evaluate the current HubSpot architecture prior to making major changes.

• Assess the impact of new configurations or requests on existing workflows and processes.

• Document processes and CRM configurations as necessary.

• Collaborate with stakeholders to grasp requirements and transform them into effective HubSpot solutions.

• Continuously seek opportunities to enhance CRM efficiency, scalability, and user-friendliness.

⛳️ Requirements

• Practical experience in administering HubSpot CRM.

• In-depth knowledge of HubSpot's CRM features, workflows, properties, reporting, and configurations.

• Experience in customizing HubSpot to meet business and operational demands.

• Experience in troubleshooting CRM and workflow challenges.

• Strong understanding of data hygiene and CRM data governance.

• Capability to comprehend how various components of a CRM environment interact.

• High attention to detail, especially when modifying an established CRM.

• Good analytical and problem-solving abilities.

• Ability to interpret a request, understand the underlying business requirement, and determine the optimal implementation approach.

• Comfort in working independently while managing multiple requests or priorities.

• Excellent written and verbal communication skills in English.

• Willingness and ability to work during US business hours.

• Windows 11 PC (Mac systems are not supported).

• 16 GB RAM.

• Dual monitors.

• Webcam and headset.

• i5 processor or higher.

• Fibre internet connection via wired means (Ethernet cable).

• Backup power solution.

• Familiarity with Microsoft Teams / Office 365.

• Applications must fulfill the minimum technical specifications to advance in the selection process.

🏝️ Benefits

• Fully remote position.

• Consideration for full-time or part-time roles based on business requirements and candidate availability.