HubSpot CRM Administrator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Manage and sustain the HubSpot CRM environment effectively.

• Analyze and enhance current CRM processes, workflows, and settings.

• Develop and tailor HubSpot functionalities according to business needs.

• Execute new requests, features, and improvements in processes.

• Diagnose CRM issues and propose practical solutions.

• Assist in the configuration of workflows and automation.

• Generate and sustain reports and dashboards.

• Ensure the accuracy, cleanliness, and reliability of CRM data.

• Identify data hygiene challenges and support ongoing data cleaning efforts.

• Evaluate the existing HubSpot architecture prior to making significant changes.

• Analyze how new configurations or requests might impact current workflows and processes.

• Assist in documenting processes and CRM configurations as necessary.

• Work collaboratively with stakeholders to comprehend requirements and translate them into effective HubSpot solutions.

• Continuously seek opportunities to enhance the CRM's efficiency, scalability, and user-friendliness.

⛳️ Requirements

• Practical experience in administering HubSpot CRM.

• Thorough understanding of HubSpot's CRM features, workflows, properties, reporting, and configuration.

• Experience in customizing HubSpot to meet business and operational needs.

• Proficiency in troubleshooting CRM and workflow-related issues.

• Strong grasp of data hygiene and CRM data management principles.

• Ability to comprehend how various components of a CRM environment interact.

• Meticulous attention to detail, especially when altering an established CRM.

• Good analytical and problem-solving abilities.

• Capable of interpreting a request, understanding the underlying business necessity, and determining the optimal implementation approach.

• Comfortable working independently while managing multiple requests or priorities.

• Excellent written and verbal communication skills in English.

• Willingness and ability to work during US business hours.

• Windows 11 PC (Mac systems not supported).

• Minimum 16 GB RAM.

• Dual monitor setup.

• Webcam and headset required.

• i5 processor or higher.

• High-speed fibre internet with a wired connection (Ethernet cable).

• Backup power solution is necessary.

• Familiarity with Microsoft Teams / Office 365.

🏝️ Benefits

• Fully remote work arrangement.

• Consideration for full-time or part-time opportunities based on business needs and candidate availability.

• Flexibility to work during US business hours.