HubSpot CRM Administrator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Oversee and manage the HubSpot CRM environment.

• Evaluate and enhance CRM processes, workflows, and settings.

• Develop and tailor HubSpot functionalities according to business needs.

• Execute requests, features, and enhancements to processes.

• Diagnose CRM issues and propose effective solutions.

• Assist in configuring workflows and automation.

• Generate and sustain reports and dashboards.

• Ensure the CRM data is clean, accurate, and dependable.

• Identify data hygiene concerns and facilitate ongoing data cleanup efforts.

• Review the current HubSpot architecture before implementing significant changes.

• Evaluate how new configurations or requests affect existing workflows and processes.

• Document processes and CRM configurations as necessary.

• Collaborate with stakeholders to comprehend requirements and convert them into HubSpot solutions.

• Enhance CRM efficiency, scalability, and user experience.

• Operate independently while juggling multiple requests and priorities.

⛳️ Requirements

• Practical experience in administering HubSpot CRM.

• In-depth understanding of HubSpot's CRM capabilities, workflows, properties, reporting, and configurations.

• Experience in customizing HubSpot to meet business and operational needs.

• Proficiency in troubleshooting CRM and workflow challenges.

• Strong grasp of data hygiene and CRM data management principles.

• Ability to comprehend the interactions between different components of a CRM environment.

• High attention to detail, especially when modifying an established CRM.

• Good analytical and problem-solving abilities.

• Capability to understand business requirements and identify the optimal implementation strategy.

• Comfortable working autonomously and managing multiple tasks or priorities.

• Strong written and verbal communication skills in English.

• Ability and readiness to work during US business hours.

• Windows 11 PC; Mac is not supported.

• 16 GB RAM required.

• Dual monitor setup.

• Webcam and headset necessary.

• i5 processor or better.

• Fibre internet with a wired Ethernet connection.

• Backup power solution required.

• Proficiency in Microsoft Teams / Office 365.

• Applications must fulfill the minimum technical criteria to proceed.

🏝️ Benefits

• Fully remote work setup.

• Opportunity to work during US business hours.

• Consideration for full-time or part-time roles based on business requirements and candidate availability.