HubSpot CRM Administrator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Manage and oversee the HubSpot CRM environment.

• Evaluate and enhance CRM processes, workflows, and configurations.

• Develop and tailor HubSpot features according to business needs.

• Execute new requests, features, and improvements in processes.

• Diagnose CRM issues and propose effective solutions.

• Assist in configuring workflows and automation.

• Generate and uphold reports and dashboards.

• Ensure the CRM data is clean, accurate, and reliable.

• Identify data quality issues and facilitate ongoing data cleanup efforts.

• Examine HubSpot architecture prior to implementing major changes.

• Evaluate the implications of new configurations or requests on existing workflows and processes.

• Document processes and CRM configurations as necessary.

• Work collaboratively with stakeholders to comprehend requirements and convert them into HubSpot solutions.

• Strive for continuous improvements in CRM efficiency, scalability, and usability.

⛳️ Requirements

• Practical experience in administering HubSpot CRM.

• In-depth knowledge of HubSpot's CRM functionality, workflows, properties, reporting, and configuration.

• Experience in customizing HubSpot in line with business and operational needs.

• Proficiency in troubleshooting CRM and workflow challenges.

• Strong knowledge of data hygiene and CRM data management.

• Ability to comprehend how different components of a CRM environment interact.

• Keen attention to detail, especially when modifying an established CRM.

• Solid analytical and problem-solving capabilities.

• Capacity to understand business requirements and identify the optimal implementation strategy.

• Comfortable working autonomously while managing multiple requests or priorities.

• Excellent written and verbal communication skills in English.

• Willingness and ability to work during US business hours.

• Windows 11 PC; Mac is not supported.

• 16 GB RAM.

• Dual monitors.

• Webcam and headset.

• i5 processor or better.

• Fibre internet with a wired Ethernet connection.

• Backup power solution.

• Proficiency in Microsoft Teams / Office 365.

🏝️ Benefits

• Fully remote work setup.

• Consideration for full-time or part-time roles based on business needs and candidate availability.