HubSpot CRM Administrator

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Manage and oversee the HubSpot CRM environment

• Analyze and enhance current CRM processes, workflows, and setups

• Develop and tailor HubSpot features according to business needs

• Execute new requests, features, and enhancements to processes

• Diagnose CRM challenges and propose effective solutions

• Assist in configuring workflows and automation

• Generate and maintain reports and dashboards

• Ensure the upkeep of clean, accurate, and reliable CRM data

• Identify and address data hygiene concerns while supporting ongoing data cleanup

• Evaluate the current HubSpot framework before making major alterations

• Analyze how new configurations or requests might impact existing workflows and processes

• Document processes and CRM setups as necessary

• Work collaboratively with stakeholders to grasp requirements and translate them into efficient HubSpot solutions

• Proactively seek opportunities to enhance the CRM's efficiency, scalability, and user-friendliness

⛳️ Requirements

• Practical experience in administering HubSpot CRM

• Strong comprehension of HubSpot's CRM functionalities, workflows, properties, reporting, and settings

• Experience in customizing HubSpot according to business and operational needs

• Proven experience in troubleshooting CRM and workflow challenges

• Solid understanding of data hygiene and CRM data management

• Ability to grasp the interconnections within a CRM environment

• High attention to detail, especially when altering an established CRM

• Strong analytical and problem-solving capabilities

• Ability to interpret a request, understand the underlying business requirements, and identify the best implementation strategy

• Comfortable working autonomously and managing multiple tasks or priorities

• Excellent written and verbal communication skills in English

• Willingness to work during US business hours

• Windows 11 PC (Mac not supported)

• 16 GB RAM

• Dual monitors

• Webcam and headset

• i5 processor or higher

• Fiber internet with a wired connection (Ethernet cable)

• Backup power solution

• Microsoft Teams / Office 365

• Applications must meet the minimum technical requirements to progress in the hiring process

🏝️ Benefits

• Fully remote work arrangement

• Full-time or part-time positions may be considered based on business requirements and candidate availability