HubSpot CRM Administrator

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee and manage the HubSpot CRM environment

• Evaluate and enhance current CRM processes, workflows, and setups

• Design and tailor HubSpot features according to business needs

• Execute new requests, functionalities, and process enhancements

• Diagnose CRM problems and propose effective solutions

• Assist in configuring workflows and automation

• Develop and sustain reports and dashboards

• Ensure the maintenance of clean, precise, and dependable CRM data

• Detect data hygiene concerns and assist in ongoing data cleanup efforts

• Analyze the current HubSpot architecture prior to making significant modifications

• Evaluate the impact of new configurations or requests on existing workflows and processes

• Aid in documenting processes and CRM setups as necessary

• Work collaboratively with stakeholders to comprehend requirements and convert them into effective HubSpot solutions

• Continuously seek ways to enhance CRM efficiency, scalability, and user experience

⛳️ Requirements

• Practical experience administering HubSpot CRM

• In-depth knowledge of HubSpot's CRM features, workflows, properties, reporting, and configuration

• Background in customizing HubSpot to meet business and operational demands

• Experience in troubleshooting CRM and workflow challenges

• Strong understanding of data hygiene and management of CRM data

• Capability to comprehend how various components of a CRM environment interact

• Keen attention to detail, especially when modifying an established CRM

• Excellent analytical and problem-solving abilities

• Skill in interpreting requests, understanding the underlying business needs, and determining the most effective implementation approach

• Ability to work independently while managing multiple requests or priorities

• Proficient written and verbal communication skills in English

• Willingness and ability to work during US business hours

• Windows 11 PC (Mac is not supported)

• 16 GB RAM

• Dual monitors

• Webcam and headset

• i5 processor or higher

• Fibre internet with a wired connection (Ethernet cable)

• Backup power solution

• Microsoft Teams / Office 365

🏝️ Benefits

• Fully remote role

• Full-time or part-time opportunities may be considered based on business needs and candidate availability