HubSpot CRM Administrator

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Manage and oversee the HubSpot CRM environment.

• Evaluate and enhance current CRM processes, workflows, and settings.

• Develop and personalize HubSpot features according to business needs.

• Execute new requests, functionalities, and process enhancements.

• Diagnose CRM issues and propose effective solutions.

• Assist in configuring workflows and automation.

• Generate and uphold reports and dashboards.

• Ensure the maintenance of clean, precise, and dependable CRM data.

• Identify data hygiene challenges and aid in ongoing data cleansing efforts.

• Review the current HubSpot setup before making substantial modifications.

• Evaluate how new settings or requests might impact existing workflows and processes.

• Aid in documenting procedures and CRM configurations as needed.

• Collaborate with stakeholders to grasp requirements and translate them into viable HubSpot solutions.

• Consistently seek out opportunities to enhance the CRM's efficiency, scalability, and user-friendliness.

⛳️ Requirements

• Practical experience in administering HubSpot CRM.

• In-depth knowledge of HubSpot's CRM features, workflows, properties, reporting, and setup.

• Experience in customizing HubSpot to meet business and operational needs.

• Proficient in troubleshooting CRM and workflow challenges.

• Strong understanding of data hygiene and management of CRM data.

• Ability to comprehend how different components of a CRM environment interact.

• Keen attention to detail, especially when altering an established CRM.

• Solid analytical and problem-solving abilities.

• Competence in interpreting requests, understanding the underlying business requirements, and determining the optimal implementation approach.

• Comfortable working autonomously and managing numerous requests or priorities.

• Excellent written and verbal communication skills in English.

• Willingness and ability to work during US business hours.

• Windows 11 PC (Mac systems are not supported).

• 16 GB RAM.

• Dual monitor setup.

• Webcam and headset.

• i5 processor or higher.

• High-speed fibre internet with a wired connection (Ethernet cable).

• Backup power solution.

• Proficient in Microsoft Teams / Office 365.

🏝️ Benefits

• Fully remote work environment.

• Consideration for full-time or part-time positions based on business requirements and candidate availability.