HubSpot CRM Administrator

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee and manage the HubSpot CRM environment.

• Analyze and enhance current CRM processes, workflows, and settings.

• Develop and tailor HubSpot features in line with business needs.

• Execute new requests, features, and enhancements to processes.

• Diagnose CRM issues and propose practical solutions.

• Assist in configuring workflows and automation.

• Generate and sustain reports and dashboards.

• Ensure the maintenance of clean, accurate, and dependable CRM data.

• Identify data hygiene challenges and aid in ongoing data cleanup efforts.

• Evaluate the existing HubSpot architecture prior to making significant modifications.

• Analyze how new configurations or requests could impact existing workflows and processes.

• Assist in documenting processes and CRM configurations as necessary.

• Collaborate with stakeholders to grasp requirements and convert them into effective HubSpot solutions.

• Continuously seek opportunities to enhance the CRM's efficiency, scalability, and user-friendliness.

⛳️ Requirements

• Practical experience in administering HubSpot CRM.

• Solid understanding of HubSpot's CRM features, workflows, properties, reporting, and configuration.

• Experience in customizing HubSpot according to business and operational needs.

• Experience in diagnosing CRM and workflow issues.

• Strong knowledge of data hygiene and CRM data management.

• Capability to comprehend how various components of a CRM environment interact.

• Keen attention to detail, particularly when modifying an established CRM.

• Proficient analytical and problem-solving abilities.

• Ability to interpret a request, understand the underlying business need, and determine the most effective implementation method.

• Comfortable working autonomously while managing multiple requests or priorities.

• Excellent written and verbal English communication skills.

• Willingness and ability to work during US business hours.

• Windows 11 PC (Mac not supported).

• 16 GB RAM.

• Dual monitors.

• Webcam and headset.

• i5 processor or higher.

• Fibre internet with a wired connection (Ethernet cable).

• Backup power solution.

• Microsoft Teams / Office 365.

• Applications must meet the minimum technical requirements to proceed in the process.

🏝️ Benefits

• Fully remote position.

• Consideration for full-time or part-time opportunities based on business needs and candidate availability.