HubSpot CRM Administrator

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Oversee and manage the HubSpot CRM environment

• Evaluate and enhance current CRM processes, workflows, and configurations

• Develop and tailor HubSpot functionalities according to business needs

• Execute new requests, features, and enhancements to processes

• Diagnose CRM issues and propose effective solutions

• Assist in configuring workflows and automation

• Generate and maintain reports and dashboards

• Ensure the integrity and accuracy of CRM data

• Identify data cleanliness issues and facilitate ongoing data maintenance

• Review the current HubSpot architecture prior to implementing major changes

• Evaluate how new configurations or requests could impact existing workflows and processes

• Aid in documenting processes and CRM configurations as necessary

• Collaborate with stakeholders to comprehend requirements and convert them into effective HubSpot solutions

• Continuously seek opportunities to enhance the CRM's efficiency, scalability, and user-friendliness

⛳️ Requirements

• Practical experience in administering HubSpot CRM

• Solid understanding of HubSpot's CRM features, workflows, properties, reporting, and configuration

• Experience in customizing HubSpot to meet business and operational needs

• Proven experience in troubleshooting CRM and workflow challenges

• Strong knowledge of data hygiene and CRM data management

• Ability to comprehend how various elements of a CRM environment interact

• Keen attention to detail, particularly when modifying an established CRM

• Strong analytical and problem-solving abilities

• Capacity to interpret a request, recognize the underlying business requirement, and determine the optimal way to implement it

• Comfortable working autonomously and managing multiple requests or priorities

• Excellent written and verbal communication skills in English

• Availability and willingness to work during US business hours

• Windows 11 PC (Mac is not supported)

• 16 GB RAM

• Dual monitors

• Webcam and headset

• i5 processor or higher

• Fibre internet with a wired connection (Ethernet cable)

• Backup power solution

• Microsoft Teams / Office 365

🏝️ Benefits

• Fully remote position

• Flexibility to work during US business hours

• Consideration for full-time or part-time opportunities based on business requirements and candidate availability