HRIS Business Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Direct the administration, configuration, optimization, and advancement of Dayforce HCM along with the overall HR technology framework.

• Create and uphold an HRIS roadmap that aligns with HR objectives, enterprise technology strategies, business expansion, and operational requirements.

• Set up governance for HR system configurations, enhancements, testing, releases, documentation, and change management.

• Lead HRIS involvement in enterprise implementations, upgrades, integrations, testing, data conversions, and technology projects.

• Collaborate with Finance, IT, Information Security, Payroll, Benefits, Human Resources, vendors, and implementation partners.

• Ensure the integrity, governance, security, access, controls, audits, and compliance of HR and employee data.

• Manage HR technology support through the Business Operations service model and oversee the Freshservice HRIS support framework.

• Provide support for iCIMS and other people-related technology through administration, integrations, configuration, and optimization.

• Lead intricate HRIS and cross-functional projects from gathering requirements to implementation, stabilization, and ongoing support.

• Coordinate user acceptance testing and verify solutions against business requirements.

• Facilitate communication, training, rollout, and adoption of new systems, enhancements, and processes.

• Supervise HRIS reporting capabilities, data extracts, interfaces, and recurring reporting processes.

• Manage HR technology vendors, handle escalations, enhancement discussions, release planning, and technical coordination.

• Lead, develop, and support HRIS team members; allocate work across administration, projects, reporting, integrations, and user support.

• Enhance team capabilities through coaching, documentation, cross-training, and knowledge transfer.

⛳️ Requirements

• Over 10 years of progressively responsible experience in HRIS, HR technology, enterprise systems, or similar roles.

• Recent experience with Dayforce or a comparable enterprise HCM platform (e.g., UKG, Oracle, Workday, SAP).

• Proven track record of leading complex system implementations, integrations, enhancements, or transformation initiatives across multiple business functions.

• Familiarity with integrations between HR, payroll, ERP, financial, recruiting, or other enterprise systems.

• Strong knowledge of HR data governance, system security, role-based access, integrations, testing, change management, and system controls.

• Ability to convert complex business requirements into effective, scalable system solutions.

• Experience engaging with both technical and non-technical stakeholders and articulating complex system concepts in straightforward business language.

• Proven experience in leading or developing HRIS professionals and managing competing operational and project priorities.

• Availability to work during Pacific Time Zone business hours is essential.

• Bachelor’s degree in Human Resources, Information Systems, Business, Technology, or a related field, or a comparable combination of education and experience.

• Capability to work independently and collaborate effectively across departments in remote, hybrid, and office settings.

• Must successfully complete a pre-employment drug test and background check.

• U.S. work authorization is required.

• Preferred: Experience with Dayforce HCM, Deltek Vantagepoint, iCIMS, Freshservice, or similar platforms.

• Preferred: Relevant HR, technology, or systems certification such as SHRM-CP, SHRM-SCP, HRIP, Dayforce, or project management certification.

🏝️ Benefits

• 100% employee-owned organization.

• Enjoy benefits and perks of being a Dudekian.

• Commitment to equal opportunities and an inclusive workplace.

• Flexible remote work environment.

• Standard office equipment provided/used.