Business Operations Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and provide support for operations, business planning, and execution.

• Assist in strategic planning, cross-functional coordination, and portfolio management.

• Enhance operational systems, processes, and tools to boost efficiency, accountability, and organizational effectiveness.

• Deliver data-driven analysis, reporting, and operational insights to inform leadership decisions.

• Recognize operational risks and opportunities while promoting continuous improvement and innovation.

• Facilitate the adoption of automation, AI-enabled solutions, and other emerging technologies.

• Collaborate with management to manage daily operations, annual operating plans, and special projects.

• Act as a liaison among World Vision U.S. teams, staff, field offices, regional offices, and the broader World Vision partnership.

• Lead and coordinate assigned projects while working collaboratively across departments and divisions.

• Ensure that policies, procedures, internal controls, security features, and safeguarding measures comply with organizational and regulatory standards.

• Generate management reports utilizing scorecard metrics, portfolio dashboards, sponsorship dashboards, and operational performance indicators.

• Analyze research and demographic data; provide projections, cost/benefit analysis, and both quantitative and qualitative assessments.

• Track performance against annual budgets, plans, systems, goals, and strategic priorities.

• Train and mentor employees, providing support to team members as necessary.

• Engage in organizational spiritual practices and uphold World Vision Core Values.

• Carry out additional duties as assigned.

⛳️ Requirements

• Bachelor's degree in business administration, finance, accounting, or a related field, or an equivalent of eight years of relevant work experience.

• A minimum of four years of professional experience requiring leadership, communication, negotiation, and administrative skills.

• Must exercise discretion and maintain confidentiality.

• Project Management experience is preferred.

• Experience in Data Analysis is preferred.

• Familiarity with systems such as Salesforce and Power BI is a plus.

• Experience with Emerging Technologies (AI) is preferred.

• Change Management experience is preferred.

• Background in International Development and sensitivity to international/intercultural dynamics is preferred.

• Must be authorized to work in the U.S.A. for any employer.

🏝️ Benefits

• Comprehensive benefits package (details available through employer link).

• Opportunity for remote work for U.S.-based employees.

• Up to 10% domestic and/or international travel.