HR Operations Coordinator

This is a fully remote position, open to applicants in Honduras, +5 more countries.

📋 Description

• Assist the onboarding specialist with the administrative execution for around 40 clinical and administrative hires each month.

• Dispatch templated onboarding and employee communications from the shared people operations inbox.

• Create employee profiles in the HRIS, incorporating compensation, job, and benefits information.

• Resolve onboarding issues during weekly Thursday orientation sessions, such as equipment delivery, system access, and missing documentation.

• Aid the credentialing team with onboarding-related responsibilities for clinical staff.

• Ensure accurate employee records are maintained with admin-level HRIS access.

• Carry out HRIS data cleanup and audit projects.

• Manage employee change requests related to compensation, title, and department transfers.

• Monitor how HRIS data fields impact downstream payroll processing.

• Triage and address high-volume employee inquiries in the shared people operations inbox.

• Respond to employee queries regarding PTO, benefits, and company policies via email.

• Escalate policy-sensitive or complex matters to the Head of People.

• Assist with process automation and documentation projects assigned by the People team.

⛳️ Requirements

• 2–4 years of experience in HR coordination, people operations, or HR generalist roles.

• Admin-level HRIS experience, including the creation of employee profiles with compensation data and report generation.

• Familiarity with Paylocity, Rippling, BambooHR, Workday, ADP Workforce Now, or similar HRIS platforms.

• Practical onboarding execution experience supporting over 20 new hires each month.

• Knowledge of pre-boarding communications, new hire documentation, and orientation logistics.

• Proven experience in executing HRIS data cleanup, audit, or data validation projects.

• Experience managing a shared HR or people operations inbox, including templated employee communications.

• Availability to work full US business hours (Eastern to Mountain), including a regular Thursday 8:30 AM Mountain Time commitment.

• C1+ English proficiency (CEFR), with written communication being the primary channel.

• Experience in Paylocity administration is a plus (nice-to-have).

• Background in healthcare, behavioral health, or telehealth workforce onboarding, including credentialing or license verification support (nice-to-have).

• Exposure to benefits administration is a plus (nice-to-have).

• Technical understanding of how HRIS data fields integrate into payroll processing (nice-to-have).

• Professional working proficiency in Spanish in addition to English is a plus (nice-to-have).

🏝️ Benefits

• Competitive salary based on experience and skills.

• Fully remote work from any location.

• Team incentives and recognition for maintaining 100% CRM hygiene and timely reporting.

• Generous PTO in accordance with company policy.

• HMO coverage after 3 months for full-time PH-based employees.

• Direct mentorship from international industry experts.

• Continuous access to learning and development resources.

• Global networking opportunities.