HR Officer – APAC

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Oversee the employee lifecycle processes, which encompass onboarding, changes, transfers, probation evaluations, and offboarding.

• Draft employment letters, contract amendments, and various HR documents utilizing approved templates.

• Accurately manage employee and organizational changes within the HR information system.

• Ensure all electronic employee records are complete and up-to-date.

• Facilitate documentation and approvals among employees, managers, People & Culture, payroll, and finance departments.

• Monitor the People & Culture shared inbox and address routine HR inquiries within established timeframes.

• Offer guidance to employees and managers concerning HR processes, systems, forms, and company policies.

• Refer sensitive, complex, or employee-relations issues to the appropriate People & Culture representative.

• Keep track of employee records and follow up on any missing, expired, or incomplete documentation.

• Assist with the administration of licenses, qualifications, security clearances, and other compliance requirements specific to roles.

• Aid in maintaining HR policies, procedures, templates, and controlled documents.

• Coordinate acknowledgments of policies and necessary confirmations from employees.

• Support both internal and external audits by gathering employee records and compliance documentation.

• Ensure accurate HR information is maintained in line with company policies, privacy regulations, and Australian employment laws.

• Manage confidential employee information with the utmost discretion.

• Organize employee recognition programs, handling nominations, approvals, communications, and rewards.

• Assist with the administration of employee benefits, discounts, and wellbeing initiatives.

• Help facilitate employee engagement activities, events, and People & Culture communications.

• Coordinate communications related to service-recognition milestones for employees.

• Provide support for graduate, apprenticeship, work-experience, and other early-career programs as needed.

• Collaborate with suppliers and service providers that support employee programs and HR initiatives.

• Generate regular and ad hoc HR reports using data from HR systems and internal records.

• Maintain precise data concerning employee changes, compliance efforts, recognition programs, and HR inquiries.

• Identify discrepancies in HR data and coordinate corrective measures with relevant stakeholders.

• Oversee recurring HR activities and deadlines to ensure timely completion of required actions.

• Process People & Culture purchase orders, invoices, accruals, and internal chargebacks.

• Assist with budget tracking and keep accurate records of HR-related expenditures.

• Identify opportunities to enhance HR administration, data accuracy, and employee support procedures.

• Execute other role-specific tasks as they emerge.

⛳️ Requirements

• A bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.

• Prior experience in HR administration, HR coordination, People Services, or a similar position.

• Understanding of Australian employment legislation, Modern Awards, and general HR compliance standards.

• Experience in facilities management, building services, construction, engineering, property services, or another operationally demanding environment.

• Experience supporting geographically dispersed, technical, trade, or site-based employees.

• Practical experience in managing employee lifecycle processes and maintaining employee records.

• Experience in preparing employment documentation and processing employee changes.

• Exceptional administrative and organizational capabilities, with the ability to juggle multiple priorities and recurring deadlines.

• Strong attention to detail and commitment to maintaining accurate HR information.

• Excellent written and verbal communication skills.

• A service-oriented and professional approach to assisting employees and managers.

• Experience in managing shared inboxes, addressing inquiries, and appropriately escalating issues.

• Ability to manage confidential and sensitive information with discretion.

• Familiarity with using an HR information system, employee database, or similar business platform.

• Proficiency in Microsoft Word, Excel, Outlook, and other business applications.

• Strong problem-solving abilities and adherence to established policies and procedures.

• Exposure to HR reporting, data analysis, compliance auditing, or policy administration.

• Experience with processing purchase orders, invoices, accruals, or internal chargebacks.

• Experience coordinating employee recognition, benefits, engagement, or wellbeing initiatives.

• Familiarity with graduate, apprenticeship, or other early-career programs.

🏝️ Benefits

• Work from home

• Mon - Fri: 9:00am – 6:00pm AEST/AEDT (adjustments will be made for daylight saving time)

• HMO with 2 free dependents and medical reimbursements

• Government-mandated benefits

• Work from home allowances

• Opportunities to collaborate with leading companies in Australia and internationally

• Training programs for career advancement

• Engaging company outings, team activities, and wellness sessions

• Supportive, inclusive culture

• Dedicated managers focused on your growth and success

• Competitive salary and benefits

• Additional entitlements

• Structured career development programs