Home Health Care Coordinator – Spanish Bilingual – USRN

This is a fully remote position, open to applicants in Philippines, +1 more country.

📋 Description

• Receive and handle new referrals from hospitals, physicians, and community sources.

• Verify patient eligibility, insurance coverage, and documentation necessary for Medicare certification.

• Obtain and assess physician orders prior to initiating care.

• Coordinate prompt start-of-care visits in alignment with Medicare Conditions of Participation.

• Serve as a liaison among patients, families, physicians, clinicians, and community resources.

• Establish, update, and oversee patient care plans in accordance with CMS guidelines and physician orders.

• Monitor visit frequencies, track missed visits, and evaluate outcomes.

• Communicate any changes in patient condition or physician orders to appropriate team members.

• Accurately enter patient data into the Electronic Health Record system.

• Maintain Medicare documentation, including OASIS assessments, care plans, and visit notes.

• Engage in Quality Assurance and Performance Improvement initiatives.

• Review clinical documentation prior to billing submission.

• Assist with internal and external audits as well as regulatory surveys.

• Schedule RNs, PTs, OTs, STs, and HHAs according to patient needs, clinician expertise, and visit requirements.

• Communicate updates regarding schedules, missed visits, and urgent patient needs.

• Collaborate with clinical leadership to ensure adequate staffing coverage.

• Provide exceptional service to patients, families, referral sources, and staff.

• Address and resolve concerns raised by patients or caregivers.

• Foster a positive agency image within the community and among referral partners.

⛳️ Requirements

• Must hold a US Registered Nurse license in New York.

• A minimum of 2 years of experience in home health care, case management, or clinical coordination.

• Familiarity with Medicare Conditions of Participation.

• Understanding of OASIS documentation.

• Knowledge of HIPAA compliance.

• Strong organizational and time-management capabilities.

• Ability to juggle multiple priorities effectively.

• Excellent verbal and written communication skills.

• Proficient in Home Health EHR software (e.g., Net Smart, Homecare Homebase, MatrixCare, or similar).

• Detail-oriented with a focus on ensuring accuracy in documentation.

• Empathetic, patient-centered, and dedicated to delivering quality care.

• Reliable computer.

• Noise-canceling headset.

• Second monitor.

• Stable internet connection.

• Backup internet connection.

• Availability to work US Eastern Standard Time (EST), from 9 am to 6 pm.

🏝️ Benefits

• Remote working environment offering flexibility and convenience.

• Opportunity to work from home.

• Collaboration with a diverse international team.

• Reliable computer and noise-canceling headset are required.

• Second monitor provided for increased productivity.

• Stable internet connection along with a backup internet connection.