Healthcare Foodservice Strategic Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the management program for US Foods’ integrated delivery network.

• Consolidate purchasing volume, enhance incentives, optimize contracts, and strengthen partnerships with integrated delivery networks.

• Act as the primary liaison between IDN C-Suite teams, GPO, and US Foods National Sales leadership.

• Develop strategic plans for designated IDNs to foster business retention and expansion.

• Cultivate relationships with IDN C-Suite executives, GPO leaders, regional managers, health systems, and account executives.

• Comprehend customer expectations and manage them through strategic action plans.

• Execute plans and timelines to achieve desired results.

• Partner with Distribution Centers, Business Solutions, and Menu Solutions teams.

• Analyze and communicate system outcomes to IDN and US Foods executive leadership.

• Implement US Foods Business and Menu Solutions tools and methodologies.

• Identify, develop, and introduce innovative solutions for IDN operations.

• Conduct monthly calls as well as quarterly and annual business evaluations.

• Execute the strategic IDN Playbook, which includes process guides, scorecards, proformas, Trendview analysis, and risk evaluations.

• Coordinate initiatives and the implementation of business solutions with assigned IDNs.

• Manage correspondence, meeting documentation, and follow-up actions.

• Conduct risk assessments and put SOS Plans into action as necessary.

• Identify, engage in, and implement prospective IDN opportunities.

• Meet targeted sales objectives that support US Foods’ annual operating plan and growth in the healthcare segment.

• Organize team resources and support to achieve IDN strategy outcomes.

• Collaborate with internal stakeholders, customer executives, vendors, suppliers, and external consultants.

⛳️ Requirements

• A minimum of 8 years of work experience in the foodservice healthcare sector is required.

• Previous sales experience is preferred.

• At least 2 years of experience as a Business Solutions Specialist is preferred.

• Strong skills in strategy development and analysis.

• Proficient in executive-level presentations.

• Ability to establish relationships across various organizational levels.

• Effective communication and collaboration skills.

• Capability to lead a team and foster consensus.

• Proficiency in Microsoft Suite (PowerPoint, Excel, Outlook, and Word).

• Familiarity with USF Data Warehouse Applications.

• Basic experience with Access is required.

• Willingness to travel 50%-75% of the time, including overnight trips.

• Adaptable and flexible in a dynamic work environment.

• Comfortable with uncertainty.

• A Bachelor’s degree in Business Administration, Healthcare Food Service Management, Dietetics, or a related field is required.

🏝️ Benefits

• Annual incentive plan bonus may be available.

• Health insurance.

• Pre-tax spending accounts.

• Retirement benefits.

• Paid time off.

• Short-term and long-term disability coverage.

• Employee stock purchase plan.

• Life insurance.