Healthcare Client Partner

atFranklinCoveyRemoteUS flagUnited StatesFull-timeClient PartnerMid-levelSenior$90k – $99k/year

Posted Oct 14

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop, enhance, and strengthen relationships with current healthcare accounts

• Drive revenue growth through contract renewals, upselling, and cross-selling initiatives

• Ensure client satisfaction over the long term and deliver measurable outcomes

• Retain and expand a portfolio of business by forming strategic partnerships with stakeholders in health systems, acute care organizations, and large healthcare enterprises

• Establish and maintain robust relationships with key stakeholders in designated Healthcare Market accounts

• Identify and pursue opportunities for account expansion

• Work collaboratively with clients to comprehend their objectives and challenges, and devise customized strategies

• Track account performance, key metrics, and customer feedback to enhance retention

• Collaborate with sales, marketing, and product development teams

• Prepare and deliver reports on account performance, pipeline growth, and industry trends

• Address client issues and provide prompt solutions


⛳️ Requirements

• Bachelor's or advanced degree in Business Administration, Marketing, or a related discipline

• Over 3 years of experience in account management, sales, or business development

• More than 3 years of experience in managing and growing Enterprise healthcare accounts

• Background in selling to or operating within acute care or health system environments

• Proven success in retaining and expanding complex healthcare accounts

• Direct experience in establishing relationships with operational and executive stakeholders within health systems or acute care settings

• Strong comprehension of Healthcare Market client requirements and industry market trends

• Exceptional communication, negotiation, and interpersonal skills

• Ability to work both independently and collaboratively in a fast-paced environment

• Proficient in CRM software and Microsoft Office Suite

• Strong analytical and problem-solving capabilities

• Must be able to work remotely anywhere in the contiguous US


🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• HSA

• Employee stock purchasing program

• 401(k)

• Paid time off

• Holiday pay

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