Health Services Enrollment Coordinator

This is a fully remote position, open to applicants in Canada.

📋 Description

• Conduct introductory calls with current patients who are interested in advocacy services.

• Assist patients in navigating the advocacy onboarding process.

• Collaborate with the advocacy team to ensure seamless transitions and follow-up actions.

• Oversee patient communications, including follow-ups, missed calls, and reassignments.

• Keep accurate and current records in Google Workspace, electronic health record platforms, and customer relationship management systems.

• Aid older adults in obtaining additional care resources, coordination, and advocacy support.

⛳️ Requirements

• Located in Canada.

• Willingness to work during Eastern Time Zone hours.

• Possess strong empathy and effective communication skills.

• Highly organized with attention to detail.

• Proficient in using Google Workspace, electronic health record systems like Healthie, and customer relationship management platforms such as HubSpot.

• Experience in healthcare, customer service, or administrative support is advantageous but not mandatory.

• Compassionate and motivated to develop professionally.

🏝️ Benefits

• Flexibility for remote work.

• Engaging work that supports older adults.

• Opportunities for growth and ownership.

• Chance to influence key processes.

• Collaborative team with a remote-first approach.