Health Information Specialist I – Entry Level

This is a fully remote position, open to applicants in Alabama, +4 more states.

📋 Description

• Accurately and efficiently process requests for patient health information and medical record releases.

• Ensure patient privacy is protected while adhering to HIPAA regulations, company policies, facility guidelines, and authorizations.

• Oversee the management of patient health records and the preparation of new patient charts.

• Accurately assemble medical records in a complete and standard order.

• Create digital images of documentation for inclusion in electronic medical records.

• Retrieve and send patient records to both internal and external requesters.

• Maintain the confidentiality and security of sensitive information.

• Utilize company and facility software to document information across various platforms.

• Handle inbound and outbound calls and assist patients who walk in.

• Perform administrative tasks, including faxing, mailing, data entry, and scheduling pickups.

• Communicate with the manager regarding work progress, site challenges, and varying workloads.

• Meet site-specific productivity standards and carry out other assigned responsibilities.

⛳️ Requirements

• High School Diploma or GED is required.

• Must be able to commute between locations as necessary.

• Availability to work overtime during peak periods is essential.

• Basic proficiency in computer use is necessary.

• Comfortable using phones, fax machines, printers, and other standard office equipment on a regular basis.

• Strong verbal and written communication skills in English are required.

• Excellent data entry skills are essential.

• Ability to work with minimal supervision and adapt to changing priorities is required.

• Strong organizational skills and the ability to manage multiple tasks are necessary.

• Must be able to respond to requests in a fast-paced environment.

• Ability to meet productivity expectations is essential.

• This position is not eligible for employment sponsorship.

• Experience in a healthcare setting, production/metric-based roles, in-person customer service, building relationships with on-site clients, and process improvement is advantageous.

🏝️ Benefits

• Paid Time Off (PTO)

• Health insurance coverage

• Vision insurance options

• Dental insurance plans

• 401k Savings Plan

• Tuition Assistance program

• Post-offer health screenings and vaccinations as required by clients

• Reasonable accommodations for individuals with physical and mental disabilities