Health Information Operations Coordinator

This is a fully remote position, open to applicants in United States.

📋 Description

• Acquire daily Emergency Department logs and charts for assessment and reconciliation.

• Ensure that all necessary documents are included in ED charts for precise coding and billing.

• Identify high-acuity patient charts based on their disposition status or ancillary services.

• Evaluate provider documentation for coding and billing standards, with a thorough review of high-acuity charts.

• Identify and record non-billable charts in the ED log.

• Reconcile patient charts with the ED log and verify all charts are accounted for.

• Scan, import, and transfer logs and charts within specified timeframes.

• Ensure the quality and integrity of data in communications and transmissions.

• Return incomplete or deficient charts to providers and track down missing charts.

• Resolve outstanding charts within required timeframes.

• Submit Inpatient Emergency Response logs and charts.

• Maintain communication with the Medical Records Assistant Manager.

• Foster positive relationships with providers and hospital personnel.

• Participate in departmental meetings when requested.

• Obtain completed Employment Eligibility Verification Form (I-9) and all required documents.

• Assist with additional projects and requests from the Medical Records Assistant Manager and authorized SG operational teams.

• Serve as a liaison between ED providers and hospital HIM Departments.

• Address patient billing inquiries by providing the appropriate billing company customer service number.

• Forward business mail, including insurance payments or information requests, to the corporate office.

• Attend mandatory hospital training sessions.

⛳️ Requirements

• Basic computer and keyboarding skills are essential.

• Proficiency in computer literacy and the ability to learn necessary software applications.

• Capability to identify technical issues and reach out to the appropriate support personnel.

• Professional demeanor for effective interaction with management, staff, and providers.

• Ability to work autonomously without direct supervision.

• Excellent attendance record in accordance with a pre-arranged schedule.

• Strong organizational skills.

• Ability to read and understand simple instructions, correspondence, and memos.

• Capability to write basic correspondence.

• Proficient in reading and interpreting procedure manuals.

• Ability to solve practical problems with limited standardization.

• Ability to interpret written and oral instructions.

• Minimum mathematical skills are required.

• Willingness to attend mandatory hospital training sessions.

🏝️ Benefits

• Strong commitment to providing an excellent work/life balance.

• Comprehensive benefits package along with competitive compensation.

• An inclusive culture that promotes belonging and empowerment.

• Medical, dental, and vision insurance provided.

• 401(k) plan with company matching available.

• Paid time off and holidays included.

• Support for professional development.

• Access to employee wellness resources.