Head of WPM Solutions

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Establish and implement a cohesive WPM solution framework that aligns with workplace capabilities and the IFM value proposition.

• Foster collaboration across various service lines, regions, and stakeholder groups.

• Enhance JLL’s workplace positioning by providing strategic insights and vision.

• Act as a senior technical subject matter expert in areas such as engineering, critical environments, sustainability, smart buildings, energy engineering, occupancy planning, and workplace experience.

• Integrate technical and workplace practices throughout the sales and solutioning lifecycle.

• Link sales, solutions, and delivery teams to promote alignment, innovation, and continuous improvement.

• Assist in new business initiatives and portfolio growth during the sales process.

• Collaborate on IFM bids, proposals, and client presentations.

• Lead or assist with executive-level client interactions, technical sales presentations, and solution demonstrations.

• Provide technical content, staffing models, pricing information, and sample deliverables for RFP/RFI submissions.

• Participate in pursuit debriefs to evaluate outcomes.

• Create and lead bundled workplace offerings that deliver measurable value to clients.

• Develop customized solutions for intricate client challenges and evolving workplace requirements.

• Enhance speed-to-market and responsiveness for solution content, demonstrations, and proposal assistance.

• Create tools, guidelines, and templates to improve seller effectiveness and increase win rates.

• Lead and influence teams across sales, solutions, operations, and specialty services.

• Advise divisional and regional leadership on workplace strategy, solution design, and technical positioning.

• Cultivate a collaborative, high-performance culture that aligns with enterprise priorities.

⛳️ Requirements

• A Bachelor of Science degree in Engineering or equivalent experience is required.

• A minimum of 15 years of experience in engineering operations, IFM service delivery, technical services, and/or workplace solutions.

• Proven experience in developing IFM solutions and providing technical sales support.

• Strong understanding of IFM solution processes, including pursuit, win, and transition phases.

• Demonstrated experience in leading sales presentations as a subject matter expert.

• Ability to effectively engage with C-suite stakeholders.

• Strong capability to communicate value propositions that align with client business objectives.

• Proven leadership skills, with a focus on collaboration and stakeholder management.

• Strategic mindset with the ability to navigate across multiple service lines.

• Must be authorized to work in the United States without sponsorship.

• Up to 50% travel may be required.

🏝️ Benefits

• 401(k) plan with matching contributions from the company.

• Comprehensive Medical, Dental & Vision Care coverage.

• Paid parental leave at 100% of salary.

• Paid Time Off and Company Holidays.

• Early access to earned wages through Daily Pay.

• Supportive culture with a comprehensive benefits package focusing on mental, physical, and emotional well-being.