Head of Supply Partnership

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement the supplier partnership strategy for the company.

• Cultivate long-term strategic relationships with charter companies across various markets.

• Enhance and expand Searadar's supplier portfolio.

• Identify and onboard high-value suppliers that align with business objectives.

• Act as the primary strategic contact for key partners.

• Lead commercial negotiations with charter companies.

• Increase average supplier commissions and enhance commercial conditions.

• Negotiate discounts, exclusive offers, preferred partnerships, and long-term agreements.

• Drive profitability by optimizing the economics associated with suppliers.

• Boost the share of bookings through strategic suppliers.

• Define and monitor KPIs related to supplier performance.

• Enhance service quality and customer satisfaction provided by suppliers.

• Analyze supplier performance utilizing operational and commercial data.

• Manage supplier escalations and foster sustainable improvements.

• Collaborate with Sales, Customer Success, Operations, and Finance to enhance the overall supplier experience.

• Assess the performance of the supplier portfolio and identify growth opportunities.

• Establish strategic supplier priorities based on their business impact.

• Replace underperforming suppliers with more robust strategic partners.

• Utilize data, automation, and AI tools to enhance supplier efficiency, decision-making, and partnership performance.

• Continuously improve supplier processes to facilitate scalable growth for the company.

• Increase average supplier commission, supplier NPS, partner satisfaction, strategic-supplier bookings, supplier retention, and engagement.

• Mitigate supplier-related complaints and operational escalations.

• Construct a more robust and profitable supplier portfolio.

• Work closely with the founders and contribute to shaping the company strategy.

⛳️ Requirements

• Over 5 years of experience in Partnership Management, Supplier Relations, Business Development, or Account Management.

• At least 2 years of experience in leading strategic partnerships or managing a supplier portfolio.

• Demonstrated experience in negotiating commercial agreements and driving business growth.

• Strong analytical skills with a solid understanding of KPIs, reporting, and data-driven decision-making.

• Familiarity with CRM systems, BI tools, automation platforms, and AI tools to enhance operational efficiency.

• Exceptional negotiation and stakeholder management abilities.

• Excellent communication and relationship-building skills.

• Proficiency in English (both written and spoken).

• Russian language skills are a significant advantage.

• Experience in travel, hospitality, marketplaces, or SaaS is highly desirable.

🏝️ Benefits

• Fully remote work environment.

• Flexible working hours.

• 20 days of paid vacation per year.

• 10 paid personal days.

• 7 company-wide holidays.

• Annual company offsite to celebrate Searadar's anniversary.

• Birthday gift from the company.

• A dynamic and ambitious environment where your ideas directly impact business outcomes.

• High level of ownership, autonomy, and decision-making.

• Opportunity to establish and lead the Supplier Partnerships function as the company grows.