Head of Product – Core Journeys

This is a fully remote position, open to applicants in Spain, +3 more countries.

📋 Description

• Take ownership of the comprehensive platform experience throughout the primary client journey, ensuring smooth transitions between different platform areas.

• Detect underperforming client experiences and implement corrective measures.

• Manage regulatory and compliance responsibilities as part of product requirements, collaborating with legal, tax, and local teams.

• Convert platform strategy and business priorities into a prioritized action plan.

• Contribute prioritization efforts to the unified roadmap managed by the SVP of Product.

• Advise on what features to develop, postpone, or discontinue, securing leadership consensus.

• Create business cases for substantial investments, detailing value, payback, and trade-offs.

• Align commercial priorities with Directors of Product.

• Be accountable for timely delivery and maintaining high-quality standards.

• Partner with engineering and design leadership throughout the ideation to release phases.

• Collaborate with sales, marketing, customer success, finance, and legal teams to ensure launches are understandable, marketable, supportable, and compliant.

• Identify and mitigate delivery risks while managing dependencies.

• Develop a continuous understanding of customer and internal pain points as well as opportunities.

• Base product decisions on client insights, usage metrics, and market data.

• Enhance discovery and validation standards across teams.

• Define anticipated outcomes for investments and ensure the realization of delivered value.

• Oversee platform NPS and adoption rates for the primary journey.

• Serve as the product authority in high-level client and prospect discussions and represent the platform publicly.

• Directly manage product managers.

• Set clear expectations, offer constructive feedback, and address performance challenges.

• Mentor product managers and enhance their skill sets.

• Promote AI adoption where it yields optimal outcomes.

⛳️ Requirements

• A minimum of eight years in product management, with at least five years in a leadership role.

• Demonstrated experience guiding product managers in a B2B SaaS or platform environment.

• Proven ability to oversee a multi-team product area from start to finish, with accountability for delivery and the value provided.

• History of clearly defining expected investment returns upfront and documenting realized outcomes.

• Experience in developing products within a regulated context.

• Technical acumen to discuss architecture, platform scalability, and data issues with engineering leadership.

• A solid track record of nurturing and developing product managers.

• Experience managing globally distributed teams across various countries and time zones.

• Excellent written and verbal communication skills.

• Friendly, approachable, transparent, and enjoyable to collaborate with.

• Familiarity with the HR sector is preferred but not essential.

🏝️ Benefits

• Remote-first work environment, allowing flexibility for school runs and gym breaks in your schedule.

• Paid leave to bond with a new family member.

• Two charitable days off.

• Reward & Recognition Program.

• Annual bonus scheme or sales incentive plan.

• Flexible coworking space options based on your location.

• Access to two learning platforms for ongoing professional growth.