Head of Product

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Define the strategic direction and ongoing development of TwinStream’s products.

• Integrate customer requirements, business prospects, technical knowledge, and implementation experience to establish a definitive product vision.

• Collaborate with engineering, architecture, delivery, platform, service, and commercial teams.

• Recognize significant challenges, outline desired results, and assist teams in making informed investment choices.

• Advocate for reusable and configurable product features over unnecessary bespoke solutions for customers.

• Simplify product understanding, adoption, deployment, operation, support, and extension.

• Own and articulate the product vision, strategy, and roadmap.

• Convert insights from customers, users, commercial interests, and technical aspects into prioritized product outcomes.

• Establish product principles and guidelines.

• Keep abreast of market trends, technological advancements, and competitor activities.

• Enhance and distinguish TwinStream’s product offerings.

• Maintain awareness of customers, users, prospects, and operational contexts.

• Identify ongoing customer demands that could evolve into reusable core product features.

• Support commercial and business development efforts with product positioning and roadmap context.

• Uphold the Unique Selling Proposition (USP) in the Cross Domain space and conduct SWOT analysis of the product.

• Maintain and modify an outcome-oriented roadmap.

• Balance customer obligations, future prospects, security, product sustainability, technical debt, operational efficiency, and risk management.

• Prioritize investments and make trade-offs clear.

• Ensure visibility of priorities, dependencies, assumptions, and decisions.

• Collaborate with Product Oversight, delivery, and engineering teams to clarify issues, outcomes, and product context.

• Shape initiatives, epics, and features without dictating specific technical solutions.

• Provide timely product decisions and eliminate delivery uncertainties.

• Promote experimentation, iterative delivery, and early validation.

• Ensure that completed capabilities meet the intended outcomes for customers and products.

• Safeguard product integrity and coherence across various components, customers, and implementations.

• Encourage common patterns, reusable features, and standardized practices.

• Take into account security, maintainability, usability, supportability, observability, and operational costs.

• Advocate for automation, self-service, and repeatable deployment and configuration practices.

• Highlight product maintenance, lifecycle management, and technical sustainability in prioritization.

• Identify operational pain points for simplification, standardization, or productization.

• Build trusted relationships across customers, engineering, architecture, delivery, platform engineering, service management, and business development.

• Communicate product direction, priorities, and decisions to both technical and non-technical stakeholders.

• Facilitate discussions around customer demand, delivery limitations, and strategic priorities.

• Provide leadership with insights into product progress, risks, opportunities, and decisions.

• Foster alignment without reliance on hierarchical structures or excessive governance.

⛳️ Requirements

• Must be based in the UK.

• Eligible for DV clearance.

• Meet the residency and right-to-work requirements set by the UK Government for the required clearance level.

• Experience in a Product Manager, Product Owner, or similar product leadership role.

• Background in the cyber security sector, preferably with exposure to cross-domain environments.

• Proven experience in developing product strategies, roadmaps, and prioritization methodologies.

• Experience managing platforms, infrastructure, or complex software products.

• Strong grasp of outcome-focused and user-centered product management.

• Ability to comprehend intricate customer and operational challenges.

• Experience translating customer-specific requirements into reusable product functionalities.

• Understanding of product lifecycle management, technical debt, and software sustainability.

• Comfortable collaborating with software engineering, architecture, and delivery teams.

• Capable of making balanced decisions amidst incomplete evidence or conflicting priorities.

• Strong stakeholder management, facilitation, and communication skills.

• Experience in bridging customer, commercial, and technical viewpoints.

• Collaborative mindset enabling teams to make informed decisions rather than directing every detail.

• Ability to convey challenging prioritization choices clearly and constructively.

• Experience in enterprise, government, defense, or other heavily regulated sectors is advantageous.

• Familiarity with secure software delivery, DevSecOps, cloud platforms, or service operations is a plus.

• Knowledge of product discovery, service design, or user-research techniques is beneficial.

• Experience utilizing evidence, metrics, and feedback to evaluate product performance is advantageous.

• Experience working across multiple delivery teams or product components is helpful.

🏝️ Benefits

• Competitive salary and benefits package.

• 28 days of holiday plus bank holidays, with the option to purchase or sell an extra week.

• Annual bonus.

• Income protection covering you for up to 5 years.

• 8% non-contributory pension.

• Private healthcare and life insurance.

• Enhanced parental leave.

• Flexible working arrangements.

• Opportunities for learning, development, and career advancement.

• Supportive and inclusive team environment.

• The opportunity to work on impactful projects.