Head of People Operations

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee people operations throughout the organization to enhance the recruitment, empowerment, and retention of technologists focused on public interest.

• Manage the talent lifecycle from workforce planning to onboarding processes.

• Lead the recruitment team and enhance the talent function.

• Evaluate organizational talent requirements and establish a strategic talent pipeline.

• Oversee onboarding and offboarding procedures.

• Ensure compliance with labor laws and manage employee relations, addressing sensitive and legal issues.

• Conduct benchmarking for compensation and benefits while collaborating on payroll operations.

• Manage and enhance the Rippling HRIS system.

• Develop organizational charts and clarify position responsibilities.

• Champion company-wide employee engagement initiatives.

• Supervise performance management, including planning, evaluations, promotions, and ongoing feedback.

• Support and enhance the professional capability framework.

• Engage in career discussions with high-potential employees and their team leaders.

• Organize and manage internal and external training initiatives.

• Design programs focused on culture, engagement, and retention.

• Create and execute succession plans.

• Collaborate with business unit leaders and the executive team to ensure alignment of people strategy with business objectives.

• Establish equitable and consistent people practices to expand talent pools and minimize evaluative bias.

• Implement data-driven enhancements to people operations and talent results.

• Promote the adoption of innovative best practices in people operations.

⛳️ Requirements

• Proven experience as a people operations leader or in a comparable role.

• Experience in scaling people operations within a rapidly growing organization.

• Track record of cultivating high-performing, mission-driven workplace cultures where employees feel valued, supported, and empowered to excel.

• Strong judgment in balancing transparency and confidentiality, privacy, and associated risks.

• Experience in recruiting design and technology professionals, including product managers, product designers, user researchers, content strategists, software engineers, and DevOps engineers.

• Familiarity with remote team dynamics.

• Knowledge of applicable labor laws and compliance requirements.

• Ability to function effectively at both strategic and tactical levels.

• Exceptional interpersonal, motivational, and relationship management capabilities.

• Highly organized, detail-oriented, and committed to quality.

• Excellent written and verbal communication skills.

• Strong analytical and data interpretation abilities.

• Proficient in navigating Human Resources Information Systems, Applicant Tracking Systems, and tools that facilitate performance management and other HR functions.

• Dedicated to enhancing public outcomes through superior government services.

• A mindset and work ethic that aligns with our core values.

• Willingness to travel for work occasionally.

• All work must be performed within the U.S.

• Must be legally authorized to work in the U.S. now and in the future without sponsorship.

• As a government contractor, obtaining a public trust or security clearance may be necessary.

• Successful completion of a company background check may be required.

• Experience with Rippling or a similar HRIS is preferred.

• Experience in government contracting, consulting, or professional services is advantageous.

🏝️ Benefits

• Medical, dental, and vision insurance options.

• Short-term and long-term disability coverage.

• Life and AD&D insurance provided.

• Access to dependent care FSA, healthcare FSA, and health savings accounts.

• Dollar-for-dollar 401(k) match up to 10% of your salary with no vesting period required.

• Generous paid time off policy, including 20 vacation days, 11 federal holidays, and flexible sick leave.

• Up to 12 weeks of paid leave for all eligible new birth, adoption, or foster parents.

• Performance incentives, including annual salary increases, performance bonuses, spot bonuses, and stock options.

• Business development and sales bonuses available.

• Referral bonuses offered.

• Annual $2,000 allowance for professional development.

• Annual $750 allowance for technology-related purchases.

• Annual swag budget of $100 to showcase your Skylight pride with merchandise (hoodies, hats, and more).

• Flexible and remote-friendly work environment.

• An empowering atmosphere that enables you to utilize your talents for public benefit.