Head of People Operations

This is a fully remote position, open to applicants in California.

📋 Description

• Act as the main strategic People partner to the CEO and executive leadership team.

• Lead initiatives in organizational design, focusing on team structure, role clarity, spans and layers, and overall organizational effectiveness.

• Formulate and implement workforce planning strategies that align with business priorities and growth objectives.

• Propel performance management, succession planning, and talent review processes.

• Manage executive recruiting strategies and collaborate with leaders on critical hiring decisions and talent assessments.

• Guide leaders through organizational change, employee relations, leadership challenges, and enhancing team effectiveness.

• Design and execute leadership development and manager capability programs.

• Utilize people analytics and business data to pinpoint organizational risks, guide decisions, and evaluate the effectiveness of people programs.

• Assess and refine People processes, systems, and operational models, emphasizing the strategic use of automation and AI.

• Provide leadership and developmental support for the People team while ensuring operational excellence across HR, Talent Acquisition, Total Rewards, Compliance, and Employee Experience.

• Report directly to the Chief Executive Officer and oversee the People & Culture and Recruiting teams.

⛳️ Requirements

• Over 10 years of progressive leadership experience in Human Resources, including spearheading the People function for an expanding organization.

• Experience managing Human Resources, Talent Acquisition, and Learning & Development functions.

• Proven track record of collaborating with CEOs and executive leadership teams on organizational strategy.

• Extensive expertise in organizational design, workforce planning, succession planning, and performance management.

• Strong background in executive coaching and leadership development.

• Experience in leading organizational change, restructures, and scaling organizations during growth or transformation phases.

• In-depth knowledge of employment law and HR best practices.

• Proven experience in developing and enhancing people processes using data and metrics.

• Exceptional communication, influence, and stakeholder management abilities.

• Advanced HR certification (SPHR, SHRM-SCP) is preferred.

• Bonus: Experience providing support to employees in Canada, with an understanding of provincial employment laws, especially in British Columbia and Ontario.

• Must reside in the United States; ChowNow is not authorized to employ in all states.

🏝️ Benefits

• Estimated base salary ranging from $197,000 to $245,000.

• Performance bonus program with additional variable pay opportunities based on company performance.

• Continuous training and growth opportunities.

• Comprehensive medical, dental, and vision plans.

• Mental Health Coverage programs available.

• Unlimited Paid Vacation.

• 7 weeks of baby bonding leave for all new parents within the first year of birth or adoption.

• 8 Weeks of Paid Pregnancy Leave.

• 401(k) Matching.

• Employer-contributed student loan assistance program or continuing education reimbursement program.

• Employee Stock Incentive Plan.

• Pet insurance options.

• Flexible remote work arrangements.