Head of Operations – Future COO

This is a fully remote position, open to applicants in United States.

📋 Description

• Manage daily business operations, allowing the CEO to concentrate on strategy, vision, and growth.

• Oversee finance, legal, personnel, and operations from start to finish.

• Initially supervise growth and sales, including the Head of Sales & Partnerships, until a dedicated growth and revenue leader is appointed.

• Evaluate finance, legal matters, contracts, payroll, compliance, and decision-making processes during the initial 90 days.

• Develop the operations, finance, legal, and personnel functions, including hiring strategies.

• Enhance and standardize audits, curator contracts, and fundraising documentation.

• Manage budgeting, cash flow, forecasting, reporting, and the financial model.

• Lead the Head of Finance and oversee marketplace payments, payouts, reconciliation, and tax obligations.

• Establish revenue and growth objectives with the CEO and ensure their achievement.

• Manage curator and supply partnership contracts and oversee external legal firms and expenditures.

• Ensure compliance across various jurisdictions, including entities, data protection, and payment regulations.

• Handle fundraising operations, investment documentation, shareholder resolutions, cap table, and equity management.

• Take charge of financial and investor reporting as well as readiness for due diligence.

• Collaborate with the Head of People to manage payroll, contractors, compensation, and equity administration.

• Translate the CEO’s vision into company objectives and plans, monitor progress, and hold teams accountable.

• Act on the CEO's behalf during her travels or when she is unavailable.

• Build functions hands-on and recruit additional team members as needed.

⛳️ Requirements

• Proven experience as a COO, Head of Operations, Chief of Staff, finance leader, or founder in a rapidly growing tech startup.

• Background in consumer tech, travel tech, or fintech, preferably within a marketplace setting.

• Experience navigating through Series A funding and beyond.

• Extensive hands-on finance expertise.

• Familiarity with payments and money flows within a marketplace context.

• Comfortable dealing with contracts, fundraising documentation, and compliance across multiple countries.

• Capable of leading senior personnel in finance, legal, and operations.

• Assertive, straightforward, and resistant to unnecessary complexity.

• Excellent problem-solving skills with a hands-on approach.

• Discreet, honest, and prompt in communicating unfavorable news.

• Nice to have: experience with EU company structures, particularly Estonian.

• Nice to have: experience in marketplace payments or event ticketing.

• Nice to have: background in investment banking, consulting, or auditing.

🏝️ Benefits

• Work 100% remotely with a diverse international team.

• Hold equity in a company supported by top-tier investors and communities.