Head of Operations

This is a fully remote position, open to applicants in Singapore, +1 more country.

📋 Description

• Oversee the evaluation and enhancement of the operational framework, encompassing recruitment, payroll, onboarding, expense management, office administration, and management of program applicants for up to 6,000 candidates per cohort.

• Create organizational procedures for goal setting and assessment, project oversight, performance evaluation, talent growth, and employee benefits.

• Complete the incorporation and registration with the Charity Commission for the UK entity, which includes obtaining a visa sponsor license and deciding on the London office location.

• Spearhead operational initiatives to establish Neo Research as an independent entity.

• Formulate and enforce best practices for security.

• Manage the transition to a permanent office in Singapore for up to 40 staff members.

• Collaborate with leadership to cultivate organizational culture and refine strategic direction.

• Convert cultural and strategic decisions into employee policies, handbooks, and governance frameworks.

• Assist in the execution of the organization's rebranding efforts to a more global identity.

• Engage in screening interviews, work assessments, formal interviews, reference verifications, and potentially a multi-day work trial.

⛳️ Requirements

• Proven track record of scaling organizations from inception to growth.

• Proficiency in multi-jurisdictional financial and legal/regulatory matters, or the ability to quickly acquire such knowledge.

• Capacity to proactively execute ambiguous objectives.

• Experience in recruitment, performance management, and establishing HR/organizational infrastructure.

• Strong stakeholder and people management capabilities with government entities, funders, and academic collaborators.

• Sound judgment in sensitive, high-pressure situations.

• High degree of reasoning transparency.

• Passion for building and developing initiatives.

• Preferably possess experience or language skills related to China/Asia.

• Background in a mission-driven nonprofit or rapidly growing startup is preferred.

• Experience in charity/nonprofit legal or compliance matters is advantageous.

• Interest in AI safety is a plus.

• Experience in operating within a distributed or remote-first team is preferred.

• Ideally willing to travel up to 20% of the time.

🏝️ Benefits

• Family-friendly work environment.

• Visa sponsorship available for positions in London or Singapore.

• Flexible remote working arrangements for exceptional candidates.

• Opportunity to engage in a multi-day work trial.

• Potential to initiate as a part-time contractor before transitioning to a full-time role.

• Up to 20% travel, primarily within Singapore.