Head of Membership

This is a fully remote position, open to applicants in Australia.

📋 Description

• Take charge of the health, engagement, and long-term prosperity of our member community

• Establish yourself as a trusted and credible voice within our member Facebook groups

• Set the expectations and standards for community interactions

• Evaluate member work and offer constructive feedback

• Conduct weekly live Q&A coaching sessions

• Guide members in addressing real business challenges

• Collaborate with the coaching team to ensure consistent guidance

• Manage the coaching inbox with high-quality responses

• Develop systems that boost community engagement

⛳️ Requirements

• Experience in coaching

• Knowledge of actual business practices in areas such as sales, marketing, pricing, recruitment, operations, or trade business management

• Capability to review business documents and deliver impactful feedback

• Proficiency in leading live group sessions

• Excellent written communication skills

• Resilience in receiving direct feedback from members

• Strong commitment to high standards and personal accountability

🏝️ Benefits

• Direct impact on member success, retention, and overall outcomes

• Autonomy to modify systems and influence the community's trajectory

• A high-performance environment where ownership and results are fundamental, not optional

• Collaborate with driven business owners who are eager to grow