Head of Insurance Go to Market – AMS

This is a fully remote position, open to applicants in New York.

📋 Description

• Identify and localize ServiceNow Insurance and associated solutions for the Financial Services sector.

• Collaborate with account teams on strategic Financial Services clients to cultivate opportunities based on industry solutions.

• Act as the primary contact for related pursuits within the global market.

• Engage with senior-level and C-suite stakeholders utilizing industry-specific messaging and communications.

• Develop strategic Insurance opportunities across the P&C Retail, Commercial, L&A, and Brokerage sectors.

• Build and nurture trusted relationships with customer and partner executives.

• Create a customer-focused pipeline through industry leadership, events, business reviews, and executive education.

• Partner with account executives to advance the pipeline, enhance account strategies, demonstrate business value, and reduce deal lifecycles.

• Lead initiatives with select partners for industry positioning, enablement, and customer development.

• Analyze global insurance trends, opportunities, needs, KPIs, and progress towards goals.

• Utilize data to influence behaviors, drive results, and reinforce high-yield actions.

• Collaborate with Product Teams on future roadmaps, releases, and capabilities.

• Formulate integrated sector and geographic strategies, including growth priorities, investments, and M&A pursuits.

• Coordinate with product, marketing, sales, and enablement stakeholders to align strategies.

• Manage priorities across key customer opportunities and Insurance FSO-related solution investments.

• Participate in marketing events, C-suite engagements, customer account initiatives, and partner meetings.

• Stay informed of ServiceNow and Global Sales priorities and advise on messaging, channels, and strategies.

⛳️ Requirements

• Experience integrating AI into work processes, decision-making, or problem-solving.

• Over 10 years of experience in guiding strategy, operations, and daily functions.

• Strong knowledge and experience in the Insurance sector.

• Proven skills in pipeline management with a consultative sales-cycle approach.

• Demonstrated track record of meeting targets and driving sustained year-over-year growth in the insurance industry.

• Ability to leverage a network to identify, prospect, and support sales to channel partners.

• Consultative partnership skills with financial institutions across IT, claims, service, and underwriting solutions.

• Capability to advise Product, Development, and Marketing on industry insights and feedback.

• Exceptional written, presentation, and verbal communication abilities.

• Aptitude for developing trusted advisor relationships and influencing senior leaders and multiple teams.

• Experience in producing thought leadership content and communications for a global audience.

• Resourceful, self-motivated, and able to prioritize independently in a dynamic environment.

• Ability to work in a matrix organization with distributed teams.

• Preference for business application software product marketing, sales, or delivery experience over infrastructure experience.

• Superior organizational and prioritization skills.

• Willingness to travel 50–75% of the time.

• Bachelor’s and/or master’s degree in business, finance, technology, or related disciplines.

• Community builder and team player.

🏝️ Benefits

• Flexible or remote work persona.

• Flexible and trust-based distributed work approach.

• Reasonable accommodations during the application process.