Head of Creator Community

This is a fully remote position, open to applicants in Netherlands.

📋 Description

• Define the roadmap for creators and community engagement in both established and emerging markets.

• Create a scalable ecosystem consisting of creators, ambassadors, and advocates.

• Set goals, establish operating rhythms, and define performance metrics.

• Discover new channels, partnerships, and community initiatives with commercial viability.

• Lead, mentor, and develop four Community Managers across different territories.

• Develop processes, capabilities, and team structure to support the next growth phase.

• Create a pipeline for high-quality creator content.

• Utilize performance insights to pinpoint successful creators, formats, concepts, hooks, and creative approaches.

• Collaborate with Media Buyers and Creative Strategists to enhance briefs, paid social creative, and outcomes.

• Establish the creative strategy for creators and an educational framework.

• Build learning communities for creators, including platforms like Discord.

• Oversee the expansion of the Trybe affiliate program and contribute to shaping TikTok Shop alongside Meta.

• Foster long-term relationships with creators and develop brand advocacy programs.

• Design both online and offline community experiences.

• Work alongside specialist partners while maintaining internal ownership and accountability.

• Investigate emerging opportunities in creator-commerce.

⛳️ Requirements

• Previous experience in building, scaling, or leading a significant creator, influencer, ambassador, or community function.

• Ideally possess a background in a high-growth DTC/eCommerce business or a similarly performance-driven consumer brand.

• Demonstrated leadership experience with the ability to cultivate a high-performing team.

• Proven track record of developing creator programs that extend beyond one-off campaigns.

• Strong commercial acumen and an understanding of how creator activities impact content performance, acquisition, and brand growth.

• Comfortable working with data, prioritizing tasks, and making swift decisions.

• Excellent cross-functional instincts and credibility in direct interactions with founders and senior marketing leaders.

• Ambition to take ownership of a function, rather than merely managing a calendar.

🏝️ Benefits

• Genuine ownership: lead an established international function and influence its next phase.

• Meaningful scale: contribute to brands that are already reaching millions of customers.

• Direct commercial impact: operate at the intersection of community, creativity, and acquisition.

• Room to build: expand your team, processes, and scope as the function evolves.

• An entrepreneurial environment: high standards, rapid decision-making, and a strong inclination towards action.

• Remote work.