Head of Clinical Development

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead clinical outcomes for Pulse, Sword's AI-driven cardiometabolic care solution that covers hypertension, pre-diabetes, and GLP-1 support.

• Collaborate strategically and tactically with teams in Product, Go-to-Market, Clinical Operations, and Clinical Affairs & Research.

• Report directly to the General Manager while working in close partnership with the Chief Medical Officer and the SVP for Clinical & Regulatory Affairs.

• Ensure that clinical requirements are accurately integrated into product features, AI functionalities, operational workflows, member interactions, and external communications.

• Oversee the architecture of clinical programs, as well as establishing external clinical credibility and thought leadership for market entry.

• Provide clinical insights during product development phases.

• Manage the clinical quality of Pulse's AI-enabled three-way chat interface.

• Set and maintain clinical quality standards for Clinical Operations.

• Establish clinical validation benchmarks for new features, workflows, interventions, and AI-supported experiences both pre- and post-launch.

• Apply clinical expertise to assess features and calibrate clinical rigor according to feature risk.

• Offer clinical knowledge in the development and refinement of Product Requirement Documents (PRDs).

• Analyze and interpret feedback from members and clinicians, linking insights to roadmap and program strategies.

• Monitor and evaluate clinical outcomes, guiding necessary changes to programs, protocols, products, workflows, or training.

• Identify clinical constraints early in the development process.

• Help clarify the intended clinical role, therapeutic limits, and prohibited actions within Pulse's AI-supported experiences.

• Collaborate with Product and AI teams on the development of prompting and harness layers, including guidelines, guardrails, knowledge bases, and escalation protocols.

• Co-create clinical evaluation metrics, acceptance standards, release criteria, and annotation requirements.

• Define clinical content for training annotators, including sample annotations.

• Analyze annotator feedback to determine necessary changes in training, evaluation criteria, prompts, guardrails, or product behavior.

• Contribute to post-launch clinical monitoring and recommend appropriate actions.

• Represent Pulse's clinical viewpoint on internal AI monitoring and governance boards.

⛳️ Requirements

• Must be a licensed clinician (MD, DO, NP, RD, or PharmD) with over 8 years of clinical experience, including a minimum of 3 years in a leadership role within digital health, health-tech, or value-based care.

• Possess deep knowledge of cardiometabolic conditions: hypertension, pre-diabetes and diabetes, obesity, and GLP-1 therapeutics.

• Proven experience in owning a clinical outcomes framework, including the definition of metrics, standards of evidence, and translating outcomes into commercial value.

• Demonstrated track record of serving as the external clinical voice for a product, including presentations to CMOs, health plan medical directors, and clinical audiences at conferences and during due diligence processes.

• Experience collaborating directly with product and engineering teams to translate clinical requirements into features, workflows, and AI behaviors.

• Comfortable establishing clinical guardrails and evaluation criteria for AI-supported or AI-driven care experiences.

• Strong writing and narrative capabilities, including the ability to create whitepapers, presentation materials, and clinical claims language.

• Ability to navigate ambiguity and develop a function's clinical infrastructure from an initial limited foundation.

• Each hire must demonstrate at least Level 1 AI proficiency (Explorer), utilizing AI daily to enhance personal productivity.

• Applicants must have the legal right to work in the United States; sponsorship for immigration or work visas will not be provided.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance.

• Life and AD&D Insurance.

• Financial advisory services.

• Supplemental Insurance Benefits (Accident, Hospital, and Critical Illness).

• Health Savings Account.

• Equity shares.

• Discretionary PTO plan.

• Parental leave.

• 401(k) plan.

• Flexible working hours.

• Remote-first company culture.

• Paid company holidays.

• Free digital therapist services for you and your family.