Head of Business Process Outsourcer – BPO Partnerships

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and enhance strategic partnerships with global BPOs and finance and accounting outsourcing firms

• Transform collaborations into quantifiable pipeline, closed deals, and annual recurring revenue (ARR)

• Negotiate referral, reseller, white-label, and managed service contracts

• Formulate joint sales initiatives, partner training, certifications, and implementation programs

• Oversee relationships with BPOs that might also be creating competing AI solutions

• Recruit and cultivate a high-achieving BPO partnerships team

• Work in conjunction with Sales, Product, and other partnership leaders to drive growth

• Take ownership of the global BPO channel strategy and manage revenue targets

⛳️ Requirements

• Demonstrated experience in building and managing strategic relationships with large global BPOs, preferably in an AR, O2C, or finance automation software context

• Established connections with firms such as Genpact, Accenture, NTT DATA, Capgemini, TCS, Wipro, Infosys, EXL, or WNS

• Proven track record of establishing partnerships from inception and converting them into revenue-generating channels

• Comprehensive understanding of BPO business models, including FTE pricing, outcome-based pricing, profit margins, and commercial frameworks

• Experience in negotiating reseller, white-label, or technology partnership agreements

• Ability to navigate scenarios where partners may also act as competitors

• Entrepreneurial spirit with a readiness to create, implement, and lead in a rapidly growing startup atmosphere

🏝️ Benefits

• Competitive salary and equity package

• Medical, dental, and vision insurance for U.S.-based full-time employees

• 401(k) with matching contributions

• Equity opportunities

• Flexible paid time off (PTO)

• Parental leave policy