Business Operations Manager – PMO Lead

This is a fully remote position, open to applicants in Kentucky, +2 more states.

📋 Description

• Lead a team of PMO professionals to ensure the successful execution of PMO tasks.

• Develop and document efficient internal and external business processes and guidance.

• Communicate with the VA customer via email and Teams to offer support and address inquiries.

• Provide operational performance insights and strategic recommendations to senior leadership.

• Oversee routine reviews and the identification of program risks using the program Risk Register.

• Conduct monthly Risk Meetings with the customer to discuss program risks.

• Manage program action items by maintaining and reviewing the Action Item tracker.

• Collect and report quantity-based performance metrics for status updates and invoicing.

• Supervise subcontract actions, GDIT supply chain purchases, hiring, VA onboarding activities, and administrative travel tracking.

• Enhance project processes, resolve performance challenges, implement continuous improvement initiatives, and apply lessons learned.

• Ensure contract deliverables are of high quality and submitted on time.

• Utilize GDIT enterprise data management systems and tools to develop an integrated tracker for the entire lifecycle of program finances at both prime and subcontractor levels.

• Report to the Deputy Program Manager and collaborate with program leadership and GDIT functional teams in Contracts, Subcontracts, and Finance.

• Support GDIT’s Department of Veterans Affairs Conversion Services contract and the digitization of Veteran records.

⛳️ Requirements

• Bachelor’s degree in business or a related field, or an equivalent combination of education and experience.

• Over 5 years of progressive experience in supporting project or program management roles.

• Experience in collecting, aggregating, analyzing, and presenting program information in graphical, textual, and verbal formats.

• Proficiency in AI tools and automation technologies.

• Familiarity with project or program finance, scheduling, staffing, security/access procedures, meeting facilitation, customer interaction, status reporting, deliverables, subcontracting, bill of materials, and/or travel management.

• Knowledge of Federal Government contracting and familiarity with Federal Acquisition Regulations (FAR).

• Experience managing a team responsible for PMO or finance-related tasks.

• Moderate skills in Microsoft Excel, including data management, sorting, filtering, matches and lookups, formula functions, pivot tables, charts, and graphs.

• Proficiency with enterprise data management systems like Oracle/OBIEE, AP WebQuery, KOFAX Markview, SC360, BPM, and/or Concur.

• Proven track record of supporting a Government entity.

• Understanding of workflows related to prime contract modifications, subcontract modifications, and de-obligations.

• Demonstrated experience in building and maintaining EAC calculations.

• Ability to obtain a Position of Trust and successfully complete a Government background screening process, which includes detailed forms and onsite fingerprinting.

• Exceptional written and verbal communication skills.

• Strong critical thinking abilities to resolve operational challenges and identify risks and mitigation strategies.

• Work visa sponsorship is not available.

• Only direct applicants will be considered; submissions from third-party agencies and corp-to-corp arrangements are not accepted.

🏝️ Benefits

• Comprehensive medical plan options, including those with Health Savings Accounts.

• Dental plan options available.

• Vision plan options offered.

• 401(k) plan with both pre- and post-tax contribution options and company matching.

• Full flexibility in work weeks where feasible.

• Paid vacation, sick, personal, holiday, parental, military, bereavement, and jury duty leave.

• Typically, 15 days of paid leave each calendar year.

• 10 paid holidays annually.

• Up to 160 hours of paid family leave within a rolling 12-month period for eligible employees.

• Short- and long-term disability benefits provided.

• Life insurance coverage.

• Accidental death and dismemberment insurance included.

• Personal accident insurance available.

• Critical illness insurance offered.

• Business travel and accident insurance provided.

• AI-powered career tool that identifies career advancement steps and learning opportunities.

• Internal mobility team dedicated to supporting career aspirations.

• Wellness packages available.

• An award-winning culture of innovation and a military-friendly workplace.