HCP Evaluator

This is a fully remote position, open to applicants in United States.

📋 Description

• Listen to and assess HCP-facing Voice AI sales calls, which encompass prospecting, detailing, objection handling, and follow-up.

• Evaluate sales effectiveness, message clarity, professionalism, and adherence to compliance standards.

• Identify ineffective messaging, inadequate objection handling, or inappropriate sales techniques.

• Score calls based on established rubrics and provide clear, actionable recommendations.

• Highlight potential performance or compliance risks.

• Review calls and record structured feedback based on predefined evaluation criteria.

⛳️ Requirements

• 2–5+ years of experience in pharmaceutical sales, medical device sales, or inside/virtual HCP-facing sales positions.

• Direct experience in communicating with HCPs within a commercial sales environment.

• Strong written and verbal communication abilities.

• Capability to make clear and precise judgment calls when assessing sales performance.

• Proficiency in English.

• Reliable access to a computer and high-speed internet connection.

• Legally authorized to work in the United States.

• Experience in reviewing recorded sales calls for quality or performance is a plus.

• Familiarity with virtual detailing platforms, CRMs, or call review tools is a plus.

• Experience in selling specialty or complex therapies is a plus.

• Exposure to regulated commercial environments is a plus.

• Experience with digital or AI-enabled sales tools is a plus.

🏝️ Benefits

• Flexible schedule.

• Remote work arrangement.

• Part-time schedule averaging 10–20 hours per week.

• Equal opportunity workplace.

• Hiring-process accommodations available upon request.