Guest Services Representative – Travel

This is a fully remote position, open to applicants in Guatemala.

📋 Description

• Address traveler questions and offer support through various communication channels

• Assist with booking modifications and special travel requests

• Provide clear information regarding travel policies and trip preparations

• Keep track of upcoming trips and verify arrangements with clients

• Ensure professional and courteous communication at all times

⛳️ Requirements

• Strong focus on customer service

• Excellent written and verbal communication abilities

• Detail-oriented and reliable

• Comfortable working independently in a remote environment

• Ability to adjust to digital booking and communication tools

🏝️ Benefits

• 100% remote position

• Flexible working hours

• Well-structured training materials

• Collaborative team environment

• Opportunities for growth within the organization