Growth Development Manager

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Design and implement strategic initiatives aimed at attracting top-performing real estate agents and teams to eXp Realty.

• Engage in targeted outreach, presentations, and follow-ups with prospective agents.

• Oversee the onboarding process for new agents.

• Cultivate relationships with current agents to enhance engagement, productivity, and retention.

• Create initiatives that promote agent success through training, mentorship, and resources.

• Address agent inquiries and offer effective solutions.

• Identify opportunities for market expansion and support growth in new regions.

• Establish strategic partnerships with industry stakeholders.

• Collaborate with marketing teams on campaigns for growth.

• Analyze recruitment, retention, and market data, reporting KPIs to leadership.

• Manage engagement, recruitment, and outreach efforts using CRM tools and tracking systems.

• Conduct training sessions, webinars, and educational events.

• Monitor industry trends, competitor actions, and best practices.

• Assist the Broker of Record and Country Leader with compliance issues.

• Review contracts and agreements to ensure legal and regulatory compliance.

• Support the resolution of disputes, complaints, and compliance investigations alongside the legal team.

• Oversee matters concerning the Property Practitioners Regulatory Authority (PPRA).

• Coordinate with the eXp International Legal Team regarding eXp South Africa matters.

• Aid in resolving VAT-related inquiries and internal agent disputes.

• Manage customer complaints related to agents.

• Assist with AI and ChatGPT solutions, including the Coda platform.

• Provide training on growth strategies and methods for attracting teams.

• Organize and lead nationwide roadshows.

• Represent eXp Realty at significant industry events.

• Support the Country Leader in implementing the growth strategy.

⛳️ Requirements

• A minimum of 7 years of experience in real estate, sales, or business development.

• A proven history of successful agent attraction, retention, and market growth.

• Bachelor’s degree in business, Real Estate, or a related field (preferred).

• Real estate license (preferred or required based on the region).

• Understanding of legal requirements, risk management, and brokerage compliance procedures.

• Capability to manage issues related to the Property Practitioners Regulatory Authority (PPRA).

• Proficient in using CRM tools and tracking systems.

• Ability to assist with VAT-related inquiries and internal agent disputes.

🏝️ Benefits

• Monthly technology allowance.

• Company-provided equipment, including a laptop, monitor, and headset.

• Fully remote work environment.

• Equal Opportunity Employer with a supportive and inclusive atmosphere.