Growth Consultant

This is a fully remote position, open to applicants in Canada.

📋 Description

• Plan, oversee, coordinate, and implement sales and technical support for home accessibility products aimed at Canadian dealers.

• Establish strong relationships with customers to enhance their business with Harmar/Pollock Elevators.

• Provide training and education to customers and their teams on product-line marketing and advertising initiatives.

• Address customer product issues promptly and effectively.

• Collaborate with the Credit Manager regarding credit-related matters in the territory.

• Manage and oversee the inventory of sample products.

• Deliver both in-person and virtual training, conduct dealer visits, and offer troubleshooting and technical assistance.

• Sustain and expand the existing business within the designated territory.

• Generate new business by identifying potential customers and introducing additional product lines to current clients.

• Facilitate training sessions in Sarasota, Florida, online, or at dealer locations throughout Canada.

• Provide support via phone and email for installation, service inquiries, and product-related questions.

• Conduct facility and field training for stairlift, vertical platform lift, and elevator products.

• Create sales orders and manage return material authorizations for repair components.

• Assist in the development and review of technical documents and training resources.

• Support technical assistance and training teams with special initiatives.

⛳️ Requirements

• Willingness to work and travel for business purposes within Canada and the US.

• Ability to articulate complex concepts in a straightforward manner.

• Excellent interpersonal skills, both written and verbal.

• Confidence in speaking before small groups.

• Exceptional customer support and communication with dealers through phone, email, and face-to-face interactions.

• Proficient in conducting webinars, video sessions, and utilizing interactive learning tools.

• Skilled in using the Google platform and Microsoft Office Suite.

• Solid understanding of stairlifts, vertical platform lifts, or elevator systems.

• Familiarity with electrical and mechanical systems.

• Ability to read and interpret schematics accurately.

• Highly organized; capable of managing travel and prioritizing multiple tasks.

• Valid driver's license and readiness to travel as required.

• 3–5 years of experience in a sales role, ideally with electrical and mechanical products.

• Associate degree or trade certification in a technical field; or 4+ years of relevant experience; or a comparable combination of education and experience.

• Proficient in both English and French.

🏝️ Benefits

• Comprehensive training and development programs.

• Opportunities for career advancement.

• Competitive salary and performance-based incentives.

• Health and wellness benefits.

• Flexible work arrangements.