GoHighLevel Administrator

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Manage and oversee the GoHighLevel platform, including user accounts, pipelines, opportunities, calendars, forms, and configuration settings.

• Design, oversee, and enhance workflows, automations, triggers, campaigns, and sequences.

• Develop and sustain lead capture forms, surveys, landing pages, calendars, and other assets within GoHighLevel.

• Set up and govern CRM pipelines, stages, tags, custom fields, and lead management processes.

• Monitor automations and resolve workflow and integration issues.

• Establish and maintain integrations between GoHighLevel and various third-party applications.

• Assist with email, SMS, and other communication initiatives.

• Organize contact data, encompassing imports, segmentation, structuring, and data integrity.

• Recognize automation opportunities and enhance operational efficiency.

• Work collaboratively with internal teams to grasp business needs and execute GoHighLevel solutions.

• Conduct tests on workflows, automations, and integrations prior to deployment.

• Oversee system performance and proactively detect potential issues.

• Document CRM processes, workflows, and configurations effectively.

• Offer technical support and training to users of GoHighLevel.

• Keep abreast of GoHighLevel features, updates, integrations, and best practices.

⛳️ Requirements

• A minimum of 2 years of direct experience in administering GoHighLevel (GHL).

• Comprehensive knowledge of GoHighLevel CRM, including workflows, automations, pipelines, campaigns, calendars, forms, and reporting functionalities.

• Proven experience in constructing and troubleshooting complex workflows and automation sequences.

• Familiarity with third-party integrations and tools such as Zapier, Make, webhooks, APIs, or similar platforms.

• Strong grasp of CRM and lead management methodologies.

• Experience with databases, contact segmentation, custom fields, tags, and data organization techniques.

• Excellent troubleshooting and problem-solving capabilities.

• Outstanding attention to detail along with strong organizational skills.

• Ability to independently manage multiple projects and priorities.

• Proficient written and verbal communication skills in English.

• Preferred: Experience with GoHighLevel SaaS Mode / Agency accounts.

• Preferred: Familiarity with webhooks, APIs, or fundamental API concepts.

• Preferred: Basic knowledge of HTML/CSS and JavaScript.

• Preferred: Experience in integrating GoHighLevel with CRMs, payment platforms, communication tools, scheduling applications, or lead-generation systems.

• Preferred: Background in digital marketing, sales funnels, lead generation, or marketing automation.

• Preferred: Experience in documenting technical processes and creating Standard Operating Procedures (SOPs).

• Preferred: GoHighLevel certifications or relevant training on the platform.

🏝️ Benefits

• Competitive salary based on skills and experience.

• Paid time off.

• Health insurance subsidy.

• Annual salary reviews.

• Coverage for training and certifications.