Global Specialist Solution Architect

This is a fully remote position, open to applicants in United Kingdom, +4 more countries.

📋 Description

• Act as Red Hat's technical authority for trusted software supply chain initiatives, collaborating with Account Solution Architects and Account Executives to enhance Red Hat Lightwell adoption.

• Lead technical discussions with developers, build engineers, application and platform engineering leaders, as well as security and compliance teams.

• Clearly communicate Red Hat's unique advantages compared to market alternatives.

• Integrate software supply chain solutions within the comprehensive Red Hat portfolio, which includes hardened container images, artifact signing, attestation, SBOM generation, pipeline policy enforcement, and runtime security.

• Set up and manage customer builds in Lightwell repositories, troubleshooting results alongside customer engineers.

• Facilitate pre- and post-sales technical deep dives, proofs of concept, bake-offs, internal sprints, hackathons, and partner-specific solutions.

• Identify and collaborate with customer stakeholders, advocating within customer teams.

• Provide guidance on integration with artifact management, mirroring, and pipeline environments, including disconnected and air-gapped settings.

• Offer product and solution feedback to the Lightwell business unit and engineering teams.

• Engage in community outreach and customer advocacy, including speaking at conferences and writing blog posts.

• Provide enablement and mentorship to the Red Hat Technical Sales community.

• Work collaboratively with Lightwell, engineering, sales, Customer Success, Consulting Services, and partner teams to ensure a positive customer journey.

⛳️ Requirements

• Minimum of 6 years' experience in software engineering, build/release engineering, platform engineering, DevSecOps, or technical sales, with direct responsibility for software that includes dependency and upgrade obligations.

• Proven ability to work hands-on in a customer or production build environment.

• Proficient in at least two of Maven, pip, and npm, with a focus on dependency resolution, transitive dependency behavior, lockfiles, and version constraint semantics.

• Practical knowledge of enterprise build configuration, registry and repository settings, as well as public package registry proxying and mirroring.

• Experience managing enterprise artifact repositories and internal mirrors.

• Capability to configure, execute, and troubleshoot builds alongside customer engineers.

• Understanding of build reproducibility, disconnected and air-gapped delivery, and multi-language codebases.

• Knowledge of SLSA build integrity levels and the practical requirements associated with Level 3.

• Familiarity with SBOM formats and lifecycle, including SPDX and CycloneDX.

• Knowledge of artifact signing and verification, including HSM-backed signing, attestation, and build/admission enforcement.

• Familiarity with VEX and CSAF, as well as machine-readable exploitability data in vulnerability triage.

• Understanding of provenance, typosquatting, and dependency confusion threat models.

• Knowledge of upstream open source contribution practices and remediation workflows.

• Experience in delivering technical presentations and leading business value discussions.

• Credibility with engineering audiences and the ability to engage in leadership or executive conversations, including public speaking.

• Skill to accurately represent product coverage and roadmap without exaggeration.

• Willingness to travel as necessary.

• Preferred: experience in sales engineering, technical sales, or similar roles, ideally within enterprise software, SaaS, or systems integrator environments.

• Preferred: hands-on software development experience in Java or Python ecosystems, particularly in dependency management and release.

• Preferred: experience managing CI/CD systems, artifact repositories, or internal developer platforms on an enterprise scale.

• Preferred: DevSecOps experience integrating security tools and policies into delivery pipelines.

• Preferred: experience in application or product security.

• Preferred: ongoing participation in an upstream open source project.

• Preferred: foundational knowledge of Red Hat Enterprise Linux, OpenShift, and Ansible Automation Platform.

• Preferred: familiarity with compliance regimes relevant to key accounts in the geography and control automation.

🏝️ Benefits

• Flexible work environments, ranging from in-office, office-flex, to fully remote, based on role requirements.

• Commitment to being an equal opportunity workplace and an affirmative action employer.

• Reasonable accommodations available for job applicants with disabilities.