Global Solution Architect – NetOps

This is a fully remote position, open to applicants in Alabama, +28 more states.

📋 Description

• Promote and cross-sell solutions that deliver essential value to clients.

• Propel the adoption, growth, and new sales of Broadcom solutions within established customer accounts.

• Collaborate with regional sales teams and solution engineering divisions.

• Deliver business value and enhance customer partnerships through effective relationships, in-depth product knowledge, and value generation.

• Craft high-level customer strategies relevant to the domain.

• Develop actionable tactical blueprints based on diverse inputs.

• Create succinct meeting content utilizing industry trends, research, and solution capabilities.

• Lead consultative sales conversations and address client inquiries, objections, and concerns.

• Establish and nurture robust client relationships as a trusted advisor.

• Engage in post-sales discussions to facilitate the transition from pre-sales to implementation.

• Provide technical expertise during pre-sales, including product demonstrations and solution presentations.

• Collect technical requirements and comprehend prospective clients’ business objectives.

• Attend, contribute to, and document Value Stream meetings for key customers.

• Maintain and disseminate awareness of activities through formal monthly reports for domain specialists.

• Share insights regarding observed themes about future directions and strategies.

• Direct Solution Engineer teams or implementation partners to align strategies with desired outcomes.

• Publish materials and assist the matrix to enhance C-Suite engagement.

• Engage, influence, and consult C-level executives.

• Provide guidance to territory teams based on learned experiences.

• Facilitate knowledge sharing regarding customer successes and use cases.

• Synthesize success data points and narratives to drive the creation of WinWire.

⛳️ Requirements

• At least 20 years of experience in the IT industry overall.

• A minimum of 10 years in a specific domain of expertise within corporate enterprise IT, beyond just vendor roles in sales or services.

• Bachelor’s degree or an equivalent qualification.

• A customer-centric approach with a focus on cultivating and maintaining client relationships.

• Proven ability to meet or surpass sales targets.

• Strong understanding of current network performance monitoring solutions.

• Prior experience in sales engineering or Network Engineering / IT Operations is required.

• Exceptional communication and leadership abilities.

• Capability to comprehend and articulate the business benefits and technical advantages of Network Observability solutions.

• Quick adaptability to learn, understand, and work with new emerging technologies and methodologies.

• Proficient in presenting effectively to both technical and executive-level stakeholders.

• Familiarity with Broadcom and competitor solutions within the specific domain.

• Willingness to travel as necessary.

• Ability to collaborate with and navigate various internal groups.

• Must be highly motivated, a self-starter, possess a positive-aggressive attitude, and exhibit excellent organizational skills.

🏝️ Benefits

• Discretionary annual bonus.

• Competitive equity grant for new hires.

• Annual equity awards.

• Medical, dental, and vision plans.

• 401(K) participation with company matching.

• Employee Stock Purchase Program (ESPP).

• Employee Assistance Program (EAP).

• Paid company holidays.

• Paid sick leave and vacation time.

• Paid Family Leave and other leaves of absence in accordance with applicable laws.