Global Payroll Implementation Specialist

This is a fully remote position, open to applicants in Europe.

📋 Description

• Act as the main point of contact for Payroll clients to establish and ensure a smooth and precise transition of their payroll needs to Remote’s Payroll products and services.

• Assess clients’ payroll requirements and offer suitable suggestions.

• Lead and oversee the onboarding process for new clients from the beginning of the partnership.

• Collect all necessary customer and employee payroll information for new client payroll setups according to legal entities.

• Customize Remote’s Global Payroll system on an individual client basis.

• Organize parallel payroll runs and reconcile wage-related taxes.

• Ensure payroll and tax configurations meet statutory regulations.

• Manage and communicate the payroll Go-Live process.

• Accurately transfer payroll data to the Remote Payroll Operations team.

• Communicate effectively with clients, colleagues, supervisors, and vendors.

• Build and sustain positive working relationships with clients and contribute to client retention efforts.

• Offer support and training to new clients and employees regarding payroll procedures and country-specific payroll requirements.

• Provide prompt, precise, and customer-centric follow-up on inquiries and issues.

• Maintain the confidentiality of client and employee data.

• Assist in creating and updating process documentation.

• Collaborate with internal teams to enhance the platform, conducting UAT testing through deployment.

• Report to the Manager, Global Payroll Implementations; no direct reports.

⛳️ Requirements

• Several years of experience in Global Payroll Implementation with knowledge of statutory tax regulations and payroll processing.

• Several years of technical implementation experience with local payroll software.

• Strong understanding of end-to-end Global Payroll and HR processes.

• Experience in payroll operations and statutory obligations.

• Background in accounting reconciliations.

• Exceptional data management skills with a focus on accuracy and detail.

• Proven ability to manage multiple projects with various stakeholders.

• An analytical mindset with strong problem-solving skills.

• Technical aptitude with proficiency in computer literacy, data analysis, and critical thinking.

• Capability to thrive in a fast-paced, international work setting with a desire to make a significant impact.

• Team player who can also work independently, taking ownership and responsibility for tasks and requests.

• Customer-focused mindset with the ability to foster client relationships.

• Productivity enthusiast who constantly seeks ways to enhance efficiency through automation.

• Proficient in Google Sheets or Excel.

• Comfortable working in a MacBook Pro environment.

• Understand the principles of largely asynchronous work.

• Fluent in both written and spoken English.

🏝️ Benefits

• Work from anywhere.

• Flexible paid time off.

• Flexible working hours (we operate asynchronously).

• 16 weeks of paid parental leave.

• Budget for co-working spaces, learning, and wellness (including gym memberships).

• Mental health support services.

• Stock options.

• Home office budget & IT equipment.

• Life-work balance.

• Employee Resource Groups (Women, Disability, Queer, Minorities in Tech).

• Accommodations during interviews and beyond.