Global Learning and Development Coordinator

This is a fully remote position, open to applicants in Argentina, +2 more countries.

📋 Description

• Oversee comprehensive logistics for virtual, hybrid, and in-person training sessions.

• Organize facilitator schedules, producer assistance, participant communications, learner pre-work, reminders, post-session resources, and follow-up actions.

• Administer program rosters, waitlists, nominations, registration lists, session capacities, regional scheduling requirements, and participant substitutions.

• Create session materials, slide links, facilitator guides, job aids, evaluation links, and learner resources.

• Manage and uphold the GOLD enterprise training calendar.

• Detect calendar conflicts, overlapping events, regional considerations, facilitator constraints, and sequencing dependencies.

• Assist in quarterly and annual planning for ongoing programs, launches, cohort-based training, office hours, showcases, and governance deadlines.

• Compose and disseminate learner communications, reminders, follow-up notes, completion instructions, and resource links.

• Act as the primary point of contact for learner inquiries regarding scheduling, joining instructions, resources, attendance, and logistics.

• Track session delivery, attendance, no-shows, completions, evaluation response rates, follow-ups, and program milestones.

• Aid in course catalog reviews, SharePoint updates, training resource maintenance, and documentation cleanup.

• Collaborate with SMEs, instructors, People Partners, LMS administrators, communications partners, and business requestors.

• Assist in the Training Implementation Process intake and transitions by scheduling meetings, tracking decisions, documenting actions, and coordinating timelines.

• Identify ongoing operational challenges and propose process enhancements.

• Standardize templates, checklists, planning timelines, program folders, and logistics workflows.

• Perform additional duties as required.

⛳️ Requirements

• Bachelor's degree in Business, Human Resources, Education, Communications, or a related field, or equivalent relevant experience.

• Minimum of 2 years of experience in training coordination, learning operations, HR program support, or similar project and administrative coordination roles.

• Proven experience in coordinating training programs, learning events, HR initiatives, project logistics, operations, or administrative workflows within a corporate setting.

• Preferred experience in supporting Learning & Development, Talent Management, HR Operations, LMS administration, compliance training, or regulated training environments.

• Familiarity with learning management systems, training rosters, completion reporting, learner evaluations, and course catalog maintenance is preferred.

• Experience in supporting virtual learning delivery, live facilitation logistics, cohort programs, office hours, or global training calendars is preferred.

• A working knowledge of adult learning operations, instructional design workflows, or training intake processes is beneficial but not mandatory.

• Strong skills in calendar management, scheduling, prioritization, follow-through, and stakeholder collaboration.

• Exceptional written communication abilities.

• Proficiency in Microsoft 365, including Outlook, Teams, Excel, PowerPoint, SharePoint, and collaborative workspaces.

• Fluent in English with abilities in speaking, reading, and writing.

• Availability to assist sessions across global time zones, including occasional early morning or late afternoon coverage.

🏝️ Benefits

• Diverse and inclusive work environment.

• Supportive and cohesive teams.

• Accessible leadership.

• Equal employment opportunities.

• Opportunities for collaboration and creativity.

• Global work environment.