Global Key Account Manager – Robotics

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Take ownership of and oversee the complete relationship with a significant global online retail marketplace partner.

• Act as the main contact for all commercial inquiries.

• Create and implement annual and quarterly joint business strategies.

• Propel revenue growth, expand market share, and enhance profitability within the account.

• Lead the pricing strategy, budget development, and inventory forecasting efforts.

• Collaborate with internal teams in supply chain, marketing, and finance.

• Examine sales trends, conversion metrics, and account performance analytics.

• Discover opportunities for growth and address potential risks.

• Work with Operations, Finance, Product, and Marketing teams to ensure order fulfillment, compliance, and account health.

• Keep an eye on the competitive landscape and any changes in marketplace policies.

• Proactively adjust strategies as necessary.

• Prepare and deliver regular business reviews to senior leadership.

• Address and resolve escalations related to supply chain, compliance, chargebacks, and account performance.

⛳️ Requirements

• A Bachelor's degree in Engineering, Business, Supply Chain, or a relevant field.

• An MBA is advantageous.

• Over 5 years of experience in account management in the logistics or automation sector.

• A proven history of increasing revenue and profitability within a large, intricate retail or marketplace account.

• Exceptional negotiation, communication, and relationship management skills.

• Experience collaborating with cross-functional teams, including supply chain, marketing, finance, and product.

• Willingness to travel as necessary.

• Experience in the robotics, consumer electronics, or hardware sectors.

• Background in managing global or multi-regional account portfolios.

• Proficiency in Salesforce CRM for sales and demand forecasting.

🏝️ Benefits

• Sales Incentive Plan

• Medical insurance

• Dental insurance

• Vision insurance

• Flexible Spending Accounts

• Retirement savings plans

• Life insurance

• Disability insurance

• Paid vacation and holidays

• Tuition assistance programs

• A dynamic environment that promotes creativity, growth, and career advancement