German-Speaking Customer Service Representative

This is a fully remote position, open to applicants in Turkey.

📋 Description

• Manage customer inquiries through email and phone communication.

• Address and resolve customer issues and complaints effectively.

• Offer guidance and support related to product or service inquiries.

• Record customer interactions within the CRM system.

• Collaborate with other departments to ensure a superior customer experience.

⛳️ Requirements

• Proficient in spoken and written German.

• Prior experience in customer service is a plus.

• Familiarity with standard Microsoft Office applications.

• Excellent communication skills and a personable demeanor.

• Self-sufficient, solution-focused work approach.

• Strong customer-service focus and empathy when interacting with clients.

🏝️ Benefits

• Comprehensive onboarding and continuous support.

• Engaging and diverse responsibilities.

• Competitive compensation package.

• Meal allowance provided.

• Statutory social security coverage included.

• Private health insurance available from the first day of training.

• Opportunities for career progression.

• 100% remote work options available.