Genesis Consultant, Sterilization – Spanish and Catalan Speaker

This is a fully remote position, open to applicants in Spain.

📋 Description

• Provide both onsite and remote consulting services to hospitals and surgical teams utilizing da Vinci Surgery.

• Recognize and implement best practices for standardizing robotic programs, enhancing operational efficiency, team training, cost management, and optimizing block time utilization.

• Collaborate with hospital leadership as well as Sales, Marketing, Customer Training, Customer Service, and Technical Support teams.

• Develop expertise in Intuitive technologies, instruments, accessories, troubleshooting, and proper handling techniques.

• Independently oversee the assigned territory, balancing customer interactions with administrative duties.

• Create and execute Genesis OR consulting and educational programs for designated customer accounts.

• Lead intricate, multi-layered customer engagements and formulate customized actionable strategies.

• Assess challenges, utilization obstacles, and strategic prospects.

• Align hospital stakeholders around priorities and implementation strategies.

• Monitor progress and sustain communication regarding shared timelines.

• Offer consulting on workflow standardization, operating room efficiency, staff training, cost containment, block scheduling, and integration of new systems.

• Examine customer usage patterns and performance data to customize engagements and illustrate measurable value.

• Work alongside Sales and Marketing to develop customer strategy and implementation.

• Enhance the quality and impact of Genesis content and services.

• Assist in Genesis and Intuitive conferences, congresses, and training sessions.

• Facilitate the rollout and adoption of new Intuitive products and solutions, which includes training and planning for integration.

• Collect and convey customer feedback and concerns through internal channels.

⛳️ Requirements

• Preferred Bachelor’s degree (B.A./B.S.); equivalent clinical, medical, or healthcare-related experience will also be considered.

• At least 5 years of demonstrated professional experience in healthcare or hospital management.

• Ideally possess experience in a B2B sales role or a leadership position within a hospital setting.

• Proven experience collaborating with or within Operating Room departments.

• A history of achieving results through teamwork and collaboration.

• Excellent communication and interpersonal skills.

• Capable of presenting confidently to varied audiences and group sizes.

• Ability to excel in a dynamic, high-energy, and fast-paced environment.

• Flexible and adaptable work schedule, including the potential for occasional extended hours.

• Strong business acumen and the capacity to navigate within healthcare stakeholder settings.

• Ability to communicate clearly and consistently across multiple organizational levels.

• Training or certification in Lean, Six Sigma, or Change Management is advantageous.

• Proficiency in Microsoft Office and/or similar tools.

• Experience in project management.

• Proven track record of leading complex, customer-facing initiatives related to operating room efficiency, productivity, or cost reduction.

• Fluency in English, Spanish, and Catalan is required.

• Willingness to travel up to 70% of the time.

• A minimum of 24 months in the role is expected before being eligible for internal mobility.

🏝️ Benefits

• Flexible remote work arrangement.

• Opportunity for long-term professional advancement.

• Supportive and diverse team culture.

• Commitment to the long-term growth of team members.

• Equal employment opportunities for all candidates.

• Occasional opportunities to participate in conferences, congresses, and training sessions.