Genesis Consultant – Sterilization

This is a fully remote position, open to applicants in Spain.

📋 Description

• Provide support to hospitals and surgical teams through both onsite and remote consulting services for da Vinci Surgery.

• Identify and implement best practices aimed at robotic program standardization, enhancing operational efficiency, team training, cost management, and block time utilization.

• Develop expertise in Intuitive technologies, instruments, and accessories, focusing on their use, application, troubleshooting, and handling.

• Independently oversee the assigned territory while balancing consulting engagements with administrative duties.

• Create and deliver Genesis OR consulting and educational initiatives tailored for selected customer accounts.

• Lead intricate, long-term consulting engagements involving hospital stakeholders and cross-functional Intuitive teams.

• Identify challenges, barriers to utilization, and strategic opportunities.

• Align hospital stakeholders on priorities and implementation strategies.

• Monitor progress and maintain consistent communication regarding shared timelines.

• Provide in-person and virtual consulting focused on workflow standardization, OR efficiency, staff training, cost containment, block scheduling, and the integration of new systems.

• Analyze customer usage patterns and performance data to customize engagements and showcase measurable value.

• Collaborate with Sales, Marketing, Services, Customer Training, Customer Service, and Technical Support teams.

• Support Genesis and Intuitive conferences, congresses, and training sessions.

• Engage in new product launches, training, and integration planning.

• Collect and report customer feedback and concerns through internal channels.

⛳️ Requirements

• Bachelor’s degree (B.A./B.S.) preferred; equivalent clinical, medical, or healthcare-related experience will also be considered.

• A minimum of 5 years of demonstrated professional experience in healthcare or hospital management.

• Ideally, experience in a B2B sales role or a leadership position within a hospital.

• Proven experience working in or with Operating Room departments.

• A solid track record of achieving results through collaborative teamwork.

• Excellent communication and interpersonal skills.

• Ability to present confidently to diverse audiences and group sizes.

• Capability to thrive in a dynamic, high-energy, fast-paced environment.

• Flexible and adaptable work schedule, including the potential for occasional extended hours.

• Strong business acumen with the ability to operate effectively within healthcare stakeholder environments.

• Ability to communicate clearly and consistently across various organizational levels.

• Proficiency in Microsoft Office or comparable tools.

• Experience in project management and complex, customer-facing initiatives related to OR efficiency, productivity, or cost containment.

• Fluency in English, Spanish, and Catalan is required.

• Willingness to travel up to 70%.

• Training or certification in Lean, Six Sigma, or Change Management is an advantage.

🏝️ Benefits

• Remote work arrangement available.

• Employees have the option to work outside of the office.

• Eligibility for internal mobility after a minimum of 24 months in the role.

• Equal employment opportunity and anti-discrimination protections are provided.

• Support for long-term employee growth and development is available.